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What is ZEPIC?

ZEPIC is an advanced Customer Engagement Platform that leverages AI to offer tailor-made customer interactions at every stage of the customer journey. At the heart of this platform lies Zenie AI, which consolidates data, automates multi-channel campaigns, and generates actionable insights to empower marketers in their efforts. With its integrated Customer Data Platform (CDP), ZEPIC provides a comprehensive view of customers, facilitating smart audience segmentation and activation across diverse channels. The platform's user-friendly, award-winning interface enables businesses of all sizes to design impactful marketing campaigns without requiring extensive technical skills. This capability not only streamlines marketing efforts but also significantly boosts the potential for business expansion. Moreover, by focusing on personalization, ZEPIC helps brands forge stronger connections with their audiences.

What is Microsoft Customer Experience Platform?

Elevate your comprehension of customer behavior by utilizing the cutting-edge Microsoft Customer Experience Platform. When data is disjointed, it can create barriers that prevent you from gaining a holistic view of your customers and can impede the formation of lasting connections. Learn how to gather critical insights that are essential for your success. By harnessing the capabilities of your customer data, you can design tailored experiences that truly connect with your audience. Choose a platform that allows you to efficiently handle your customer information, leading to more relevant interactions and deeper engagement. Communicate with your customers on your own terms while ensuring you retain complete oversight of your data. Predict their needs to deliver the best content through the right channels at the perfect moment. By leveraging AI-driven pathways, you can guarantee smooth customer experiences at every touchpoint. Integrate transactional, behavioral, and demographic data in real-time to create an in-depth, 360-degree view of your clientele, which results in actionable insights that propel your business onward. This holistic strategy not only boosts customer satisfaction but also fortifies the loyalty of your brand while opening avenues for future growth. Ultimately, investing in a unified customer experience can transform the way you interact with your clients, leading to a more robust and thriving business model.

Media

Media

Integrations Supported

ActiveCampaign
Freshdesk
Gorgias
HubSoft
Intercom
Judge.me
Kustomer
Magento
Shopify
Square POS
Stamped
WooCommerce
Yotpo
Zendesk
Zoho CRM

Integrations Supported

Azure Synapse Analytics
Microsoft Clarity
Microsoft Dynamics 365
Microsoft Dynamics 365 Marketing
Microsoft Purview

API Availability

Has API

API Availability

Pricing Information

$30/month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

ZEPIC

Date Founded

2023

Company Location

United States

Company Website

www.zepic.com

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

www.microsoft.com/en-us/industry/customer-experience-platform

Categories and Features

AI Marketing

Not specified

Customer Engagement

Analytics
Communication Management

Customer Experience

Not specified

Email Marketing

Not specified

Marketing Automation

Not specified

Categories and Features

Customer Experience

Not specified

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