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Ratings and Reviews 0 Ratings
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What is ZIRA?
ZIRA Group’s all-in-one BSS platform is designed to streamline operations for telecom providers by offering advanced modules for customer management, revenue processing, and order handling. Their AI-driven platform provides telecom companies with real-time predictive insights, automation of key processes, and flexible, low-code deployment options. ZIRA’s platform improves customer experiences, enhances business agility, and helps telecom companies scale efficiently while reducing costs. The platform also integrates seamlessly with existing telecom systems, empowering companies to accelerate growth while ensuring high service standards and operational effectiveness.
What is Csmart Gen AI and AI/ML Platform?
Csmart Gen AI & AI/ML is an innovative platform dedicated to generative AI and machine learning tailored for the telecommunications industry, aimed at enhancing intelligent automation and real-time personalization. Crafted specifically for operators and digital service providers, this platform empowers businesses to:
Improve customer engagements: Leverage AI to tailor interactions across multiple channels, thereby boosting consumer satisfaction and fostering loyalty.
Optimize network performance: Utilize predictive analytics and anomaly detection to enhance network operations while simultaneously reducing costs.
Enable data-driven decision-making: Transform vast amounts of telecom data into actionable insights that can inform more effective product launches, marketing approaches, and customer support strategies.
The platform is designed for seamless integration with various Csmart modules, complies with TM Forum-aligned APIs, and supports deployment in both cloud and hybrid environments. Furthermore, it is built to be flexible and scalable, allowing businesses to adjust with growth and evolving service offerings, which is crucial in maintaining a competitive edge. These combined attributes establish Csmart as a vital resource for contemporary telecommunications companies, ensuring they can navigate the complexities of the industry effectively.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
$200.00/one-time/user
Free Trial Offered?
Free Version
Pricing Information
Custom
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
ZIRA
Date Founded
1995
Company Location
United States
Company Website
ziragroup.com
Company Facts
Organization Name
Covalense Digital Solutions
Date Founded
2006
Company Location
India
Company Website
covalensedigital.com
Categories and Features
Billing and Provisioning
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP
Categories and Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)