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What is ZONOS IoT Platform?

Effortlessly manage millions of smart meters through a sophisticated IoT platform that functions as a comprehensive multi-utility Head End System (HES), allowing for the effective administration of extensive smart metering networks. This platform not only streamlines Meter Data Management (MDM) by delivering processed meter data essential for upstream business processes, such as billing, but also integrates HES and MDM into a single cohesive system to eliminate data redundancy and enhance financial efficiency. It is versatile enough to support a variety of utilities, including electricity, water, gas, heating, and cooling, and is capable of interfacing with both residential and industrial meters. With compatibility for over 200 different types of smart meters alongside various other devices, the platform provides an open solution that adapts to any communication technology. Data collection from connected smart meters is conducted every 15 minutes, with the option for even more frequent intervals to meet specific operational needs. This innovative system not only guarantees timely and precise insights but also significantly improves overall utility management, ultimately leading to better resource allocation and customer satisfaction. As a result, organizations can leverage this technology to optimize their operational strategies and enhance their service delivery.

What is Net@Suite?

The digital utility platform acts as Engineering's cloud-based solution specifically designed for a range of sales and distribution operators in the gas and electricity industries, leveraging over ten years of deep expertise in critical market processes. Net@Suite is distinguished as an ideal option for experts involved in integrated water distribution, district heating, waste management, and public lighting. This all-encompassing, interconnected, and intelligent platform not only fulfills traditional internal efficiency demands but also meets new digital business requirements through our Net@Suite offering, which is a component of our larger suite of digital technology services. Moreover, Net@Suite presents innovative payment models specifically crafted for the utility industry, utilizing a modular approach that responds to evolving market needs. In addition to these features, it allows operators of plants and transmission infrastructure to harness Augmented and Virtual Reality (AR, MR, VR) technologies for effective guided operational procedures, thereby improving productivity and safety in utility management. With the ability to adapt to various operational challenges, this platform represents the future of utility service management.

Media

Media

Integrations Supported

SAP Cloud Platform
Sourcetable
Talkdesk

Integrations Supported

SAP Cloud Platform
Sourcetable
Talkdesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cuculus

Company Location

Germany

Company Website

www.cuculus.com/products/zonos-iot-platform/

Company Facts

Organization Name

Engineering

Company Location

Italy

Company Website

www.eng.it/en/our-platforms-solutions/net-suite

Categories and Features

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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