Zabbix
5.0 out of 5 starsAtera
4.8 out of 5 starsRatings and Reviews 1 Rating
Ratings and Reviews 97 Ratings
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What is Zabbix?
Zabbix is an open-source enterprise monitoring and observability platform that enables organizations to collect, analyze, visualize, and respond to operational data across complex IT and operational technology environments. The software provides centralized monitoring for physical servers, network devices, virtual machines, databases, applications, cloud infrastructure, Kubernetes clusters, containers, and connected equipment. Its flexible data collection architecture supports native Zabbix agents, agentless monitoring, SNMP, IPMI, JMX, HTTP checks, external scripts, and integrations with cloud provider APIs. OpenTelemetry support enables application performance monitoring through distributed traces, metrics, and logs, helping teams investigate application latency, errors, and service dependencies. Automated network discovery and low-level discovery identify infrastructure components and dynamically create monitoring items, triggers, and graphs using predefined or customized templates. Zabbix continuously evaluates collected information against configurable thresholds, baseline values, and predictive conditions to identify performance degradation, resource shortages, and infrastructure failures. Its alert management capabilities include event correlation, problem dependencies, notification routing, escalation policies, maintenance windows, and automated remediation through scripts and webhooks. Interactive dashboards, network topology maps, geographic visualizations, historical graphs, and reporting tools provide detailed visibility into infrastructure health and operational performance. Business service monitoring allows organizations to track service availability, evaluate service-level agreements, and understand how infrastructure problems affect critical business operations.
What is Atera?
Atera is a comprehensive IT management solution that integrates remote monitoring and management (RMM), helpdesk services, and ticketing, all enhanced by Action AI™ to significantly increase efficiency for organizations of any size. Experience the benefits of Atera with a free trial today!
Integrations Supported
Chronicle SOAR
ClusterControl
Elecard Boro
ExpressConnect
HCL IntelliOps Event Management
HCL MyXalytics FinOps
HCL iControl
Integrations Supported
AnyDesk
Bitdefender GravityZone
Malwarebytes
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided
Free Version
Pricing Information
30-DAY FREE TRIAL
Fixed cost — per technician-based pricing with unlimited endpoints.
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
Zabbix
Date Founded
2001
Company Location
Latvia
Company Website
www.zabbix.com
Company Facts
Organization Name
Atera
Date Founded
2011
Company Location
Israel
Company Website
www.atera.com
Categories and Features
Cloud Monitoring
Not specified
Database Monitoring
Not specified
DNS Monitoring
Not specified
Hardware Monitoring
Not specified
IT Infrastructure Monitoring
Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring
Network Bandwidth Monitoring
Not specified
Network Monitoring
Bandwidth Monitoring
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
Server Monitoring
Uptime Monitoring
Web Traffic Reporting
Server Monitoring
Not specified
SNMP Monitoring
Not specified
System Monitoring
Not specified
Categories and Features
Agentic AI
Not specified
AI IT Agents
Not specified
AI Service Management (AISM)
Not specified
AI Tools
Not specified
AI-Powered ITSM Tools
Not specified
AIOps
Not specified
Application Performance Monitoring (APM)
Baseline Manager
Diagnostic Tools
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions
Autonomous Endpoint Management (AEM)
Not specified
DNS Monitoring
Not specified
Endpoint Management
Not specified
Help Desk
Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
IT Asset Management
Asset Tracking
Compliance Management
Contract/License Management
IT Service Management
Inventory Management
IT Automation
Not specified
IT Documentation
Not specified
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Reporting
Ticket Management
ITSM
Asset Tracking
Change Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Self Service Portal
MSP
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Network Discovery
Not specified
Network Mapping
Device Auto Discovery
Hierarchical Mapping
On-Demand Mapping
Reporting/Analytics
Network Monitoring
Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Network Troubleshooting
Alerts / Escalation
Bandwidth Troubleshooting
Network Monitoring
Patch Management
Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning
Professional Services Automation
Billing & Invoicing
Client Portal
Document Management
Proposal Generation
Time & Expense Tracking
Remote Desktop
Chat
Cross-Platform Access
File Transfer
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
RMM
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management
SaaS Management
Onboarding
Renewal Management
Usage Tracking / Analytics
Secure Remote Access
Not specified
Server Management
CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring
Service Desk
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Remote Control
SLA Management
Self Service Portal
Shadow IT Discovery
Not specified
SLA Management
Not specified
SNMP Monitoring
Not specified
System Monitoring
Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management