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What is Zapier?

Zapier is a powerful AI and automation platform built to help teams orchestrate workflows across their entire tech stack. It connects more than 8,000 apps, enabling seamless automation between tools, data, and AI systems. Zapier allows users to create advanced multi-step workflows enhanced with AI decision-making. Teams can build custom AI agents that handle tasks like lead qualification, IT support, and customer responses. AI chatbots and AI-assisted workflow builders make automation accessible to non-technical users. Zapier centralizes data using tables and forms to power intelligent automations. The platform provides enterprise-grade security with SOC 2 and SOC 3 compliance. Full observability ensures teams can monitor, audit, and optimize every automation. Zapier supports role-based access controls and single sign-on for enterprise governance. It scales from personal productivity to company-wide automation programs. Zapier helps organizations move faster without sacrificing control or security. It enables real-world AI adoption that delivers measurable ROI.

What is Teneo.AI?

Teneo.AI is an enterprise conversational and voice AI platform designed to redefine customer service automation. It enables organizations to deploy AI agents that handle Tier 1 customer inquiries across voice, chat, and digital channels. The platform supports rapid implementation, moving from proof of concept to real-world production in as little as two months. Teneo integrates seamlessly with leading contact center platforms such as Genesys Cloud and Amazon Connect. Its voice AI capabilities scale to handle millions of interactions per month with high precision. Enterprises use Teneo to automate repetitive inquiries and free human agents for higher-value work. The platform delivers measurable outcomes, including cost savings, higher resolution rates, and improved customer satisfaction. Teneo provides a unified environment to build, test, deploy, and optimize AI agents. Open APIs enable integration with CRMs, ERPs, LLMs, and legacy systems. Advanced analytics drive continuous performance improvement. Built-in governance and security ensure enterprise readiness. Teneo empowers organizations to transition toward fully agentless, AI-driven customer service.

Media

Media

Integrations Supported

HubSpot CRM
Microsoft 365
OpenAI
Salesforce
ServiceNow
Twilio
Vonage Business
Zendesk
Zoom
BlueConic
BridgeLogic
Commented
GPTBots.ai
Kelbado
LocalImpact
Octella
PayWhirl
TeamDesk
VuSpex
Wherefour

Integrations Supported

HubSpot CRM
Microsoft 365
OpenAI
Salesforce
ServiceNow
Twilio
Vonage Business
Zendesk
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

$19.99 per month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac
On-Prem

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zapier

Date Founded

2011

Company Location

United States

Company Website

zapier.com

Company Facts

Organization Name

Teneo.AI

Company Location

Sweden

Company Website

www.teneo.ai/

Categories and Features

Agentic AI

Not specified

AI Agent Builders

Not specified

AI Agents

Not specified

AI Automation

Not specified

AI Gateways

Not specified

AI Orchestration

Not specified

AI Sales Agents

Not specified

API Marketplaces

Not specified

Email Extractors

Not specified

Email Parser

Not specified

Integration

Dashboard
ETL - Extract / Transform / Load
Multiple Data Sources
Web Services

iPaaS

Not specified

MCP Gateways

Not specified

Serverless

Application Integration

Task Automation

Not specified

Webhook

Not specified

Categories and Features

Agentic AI

Not specified

AI Orchestration

Not specified

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Virtual Assistant

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