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What is Zapium?

Zapium is a next-generation maintenance management ecosystem built to help businesses streamline operations, reduce downtime, and achieve higher reliability across their asset portfolios. It combines CMMS, facility maintenance management, and field service tools into a cohesive platform that automates everything from work orders and scheduling to inspections, routing, and asset tracking. Using predictive and preventive maintenance capabilities, Zapium equips organizations to prevent breakdowns by monitoring asset conditions through IoT sensors and real-time health insights. Field technicians benefit from smart mobile collaboration features, including offline mode, auto-sync, embedded checklists, digital forms, and geo-tagged time entries that increase accountability and transparency. Zapium’s AI-powered knowledge base helps teams instantly diagnose recurring issues using historical maintenance data, reducing resolution time and improving first-time fix rates. Modern approval workflows, vendor management modules, purchase order tools, and RFQ management ensure that every maintenance activity is consistent, auditable, and efficient. Analytics dashboards offer leaders a complete view of maintenance KPIs, cost trends, asset performance, and workforce utilization. The platform is tailored for dozens of industries—such as construction, mining, hotels, banks, pharma manufacturing, landscaping, fleet maintenance, and energy—making it adaptable to unique operational needs. With strong security controls, customizability, and enterprise-level scalability, Zapium is engineered to evolve alongside growing businesses. Whether improving technician productivity or optimizing long-term asset reliability, Zapium delivers measurable impact across the entire maintenance lifecycle.

What is SimpleCity?

Our committed support team brings a wealth of knowledge in the urban sector, guaranteeing that you receive timely and valuable help to make your tasks more manageable. In addition to our support offerings, we also provide our clients with a Client Portal that features an extensive Knowledge Base, User Groups, hands-on training sessions, and personalized Learning Journeys that can be pursued at your own pace. At gWorks, we are dedicated to empowering you with essential skills, as we believe in enabling your journey towards greater self-sufficiency. We are always looking to maximize educational opportunities that can elevate our clients' capacities. Every new city implementation comes with practical training, highlighting our dedication to providing local governments with intuitive software supported by our extensive expertise and customer service that prioritizes your success. Furthermore, gWorks delivers an array of Professional Services tailored to help local governments optimize their operations, gather crucial data, digitize maps, manage budgeting, and much more to ensure they are well-prepared for the future. By emphasizing both technological and educational support, we not only enhance individual skills but also cultivate a cooperative atmosphere that positively impacts the overall effectiveness of local governance. Our comprehensive approach ensures that clients are not just equipped with tools but also with the confidence and knowledge to use them effectively.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Pricing Information

$10/user/month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Mac

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Webinars
Online Training

Company Facts

Organization Name

Zapium

Date Founded

2018

Company Location

United States

Company Website

www.zapium.com

Company Facts

Organization Name

gWorks

Date Founded

1999

Company Location

United States

Company Website

www.gworks.com/solutions/simplecity/

Categories and Features

CMMS

Not specified

Work Order

Not specified

Categories and Features

Government

Budgeting & Forecasting
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Taxation & Assessment
Utility Billing

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