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What is Zaplee ?

Zaplee guarantees a remarkable uptime exceeding 99%, which means your cloud phone service will always be dependable. Seamlessly integrate our state-of-the-art phone solution with your existing systems without any hassle. Our committed support team is available 24/7, ensuring that any issues are resolved quickly and effectively. You can rely on Zaplee for compatibility with all your devices, whether they are currently in use or future acquisitions. Easily connect with VoIP, SIP, landline, and mobile phones to streamline your communications. Customize greetings for both business hours and after-hours operations, and if you don’t wish to record your own voice, our text-to-speech option allows you to create greetings in various male and female voices with different accents. Select a local number from thousands of cities across more than 40 countries, and for those needing toll-free or 800 numbers, Zaplee provides those options as well. Manage incoming calls based on your established departments and employee extensions or according to availability during specific hours. Moreover, you can enhance customer interaction by implementing a dial-by-name directory for effortless navigation. With Zaplee, the entire communication process is not only efficient but also remarkably user-friendly, making it an ideal choice for any business. Embrace the future of communication with our innovative offerings and experience the difference today.

What is Cloud Dial?

In today's world, where being constantly connected is of utmost importance, depending on an antiquated phone system is simply inadequate. Adopting a cloud-based telephony solution such as Cloud Dial helps ensure that both your business and customers stay connected, regardless of whether they are in the office or out and about. Cloud telephony provides exceptional business-grade voice services and advanced call features that can be utilized through desk phones, PC softphones, or mobile devices, guaranteeing that you never miss important calls. A virtual private number is a unique type of phone number designed to reroute incoming calls to a set of predetermined phone numbers, often known as a follow-me number, virtual number, or Personal Number in the UK. This cutting-edge system empowers users to set up call forwarding according to specific times and days, employing time-of-day routing to direct calls to your office during regular business hours and redirecting them to your mobile on weekends. By harnessing this technology, businesses can significantly improve their adaptability and responsiveness, allowing them to tailor their communication strategies to align with the ever-evolving demands of their operations. Ultimately, embracing a cloud-based telephony solution not only modernizes communication but also enhances overall customer satisfaction.

Media

Media

Integrations Supported

Integrations Supported

Freshdesk
HubSpot CRM
HubSpot Customer Platform
LeadSquared
Nimble
Salesforce
Vtiger CRM
Zendesk
Zoho CRM

API Availability

API Availability

Has API

Pricing Information

$10 per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Zaplee

Date Founded

2007

Company Location

United States

Company Website

www.zaplee.com

Company Facts

Organization Name

Cloud Dial

Company Location

India

Company Website

www.clouddial.in/

Categories and Features

Telephony

Call Center Management
Call Monitoring
Inbound Reporting
Outbound Reporting
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Bulk SMS

Not specified

Call Center

Not specified

IVR

Not specified

Telephony

Not specified

Virtual Phone Number

Not specified

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