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What is Zavin?

Zavin stands out as a cutting-edge CRM and commercial operating system driven by AI, tailored specifically for freight forwarders, NVOCCs, and modern logistics providers. In an industry where rapid responses can make or break deals, logistics teams often find themselves wasting precious time sifting through unstructured RFQ emails, inputting shipment data, and managing rates through a variety of disconnected spreadsheets. Zavin effectively tackles these challenges by converting chaotic email interactions into structured commercial information. The platform independently analyzes incoming customer communications, extracting crucial shipment information such as chargeable weights, routing details, and incoterms, while also allowing for seamless integration with existing rate management systems and Transportation Management Systems (TMS). Notable features of Zavin include automated parsing of RFQ emails and data extraction, direct connections with TMS and rate management platforms, lightning-fast quote response times that take mere seconds instead of hours, and thorough tracking of leads and opportunities. By implementing Zavin, logistics teams can dedicate more time to driving strategic growth and innovation, rather than getting mired in repetitive administrative duties. Ultimately, this transformative approach enables organizations to stay competitive in a fast-paced market.

What is Modem?

Modem operates as an AI-enhanced solution specifically designed for freight forwarders, consolidating rate management, customer quotations, record-keeping, and crucial operational insights into a cohesive workflow centered around the team's inbox. By efficiently categorizing carrier and contract rates obtained from various sources like PDFs, spreadsheets, and emails, it simplifies the creation of customer quotes based on this information. In addition, teams can easily oversee customer and contact details, manage tasks, and handle quotations while recording the processes and reasoning behind pricing strategies and client interactions. Built to work alongside current forwarding systems, Modem allows for a gradual integration without requiring a complete transformation of existing operations, which contributes to a more seamless adaptation. It promotes teamwork across email and multiple communication platforms, allowing sales, pricing, and operations teams to effectively collaborate on routine tasks and quickly respond to quote requests. Ultimately, freight forwarders can utilize this platform to centralize their operational knowledge, standardize their internal processes, and automate specific functions, all while preserving their current systems. This method not only boosts overall productivity but also cultivates improved communication among team members, leading to a more united and efficient working environment. By creating a streamlined and organized approach to freight forwarding, Modem enhances the ability of teams to focus on strategic growth and customer satisfaction.

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Media

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Integrations Supported

Integrations Supported

Gmail
Microsoft Outlook
Slack
WhatsApp

API Availability

API Availability

Pricing Information

Contact for Pricing

Pricing Information

Contact vendor
Contact Modem for pricing.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Zavin Technologies

Date Founded

2025

Company Location

United Arab Emirates

Company Website

zavin.ai

Company Facts

Organization Name

Modem Intelligence

Date Founded

2025

Company Location

United Kingdom

Company Website

thinkmodem.com

Categories and Features

Freight Forwarding

Not specified

Categories and Features

Freight Forwarding

Not specified

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