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What is Zenchef?

We bring restaurants and guests together, forging stronger connections and making every dining experience more engaging. By merging the latest technology with the human touch, we offer restaurants the tools, services, and support they need to streamline their operations, improve efficiency, boost profits, and deliver unforgettable guest experiences. Zenchef is a fully integrated platform that combines reservations, mobile payments, and loyalty features into one solution. Founded in 2010, Zenchef now serves over 7,000 customers across 15 countries, providing restaurateurs with a complete customer experience management tool that covers every stage of the service process—before, during, and after the meal. With zero commissions and no intermediaries, restaurant owners maintain total control and independence. Zenchef’s single software solution enables owners to manage reservations, their website, digital menus, click & collect services, customer reviews, marketing campaigns, digital payment through QR codes, and customer files all from one platform. It also integrates customer loyalty programs and provides powerful analytics to help restaurants grow. With features that automate tasks and track performance, Zenchef makes it easier to keep customers engaged and increase return visits. The platform’s efficiency is evident in key metrics, including saving restaurant owners 2 hours per day, reducing no-shows to under 1%, and increasing table turnover by over 30%.

What is NoShow?

Currently, 50% of the French population takes advantage of online reservation platforms, with a notable 40% of these transactions occurring beyond regular business hours. The introduction of the NoShow booking feature can significantly reduce time spent managing reservations, catering to the preferences of customers who value the ability to book at their convenience. Adopting robust reservation software not only aligns with digital advancements but can also boost profitability by optimizing workflows, increasing seating capacity, and minimizing no-show rates. Are you involved in the food service sector, whether as a restaurant owner, baker, producer, wine seller, or retailer? The trend of click and collect is on the rise, as consumers increasingly favor the blend of convenience and efficiency it provides. In today’s connectivity-driven world, offering an online ordering option through your website allows customers to make purchases at their convenience, which can enhance overall satisfaction and potentially drive sales growth. By embracing these innovative digital tools, businesses not only fulfill customer demands but also strategically position themselves for ongoing success in a fast-changing market landscape. The ability to adapt quickly to consumer preferences can set your establishment apart from competitors, ensuring long-term viability.

Media

Media

Integrations Supported

Bookline
Lightspeed Retail
Painapo
Zelty

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

€40 per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Zenchef

Date Founded

2010

Company Location

France

Company Website

www.zenchef.com

Company Facts

Organization Name

NoShow

Date Founded

2019

Company Location

France

Company Website

noshow.io

Categories and Features

Restaurant Management

Menu Management
Reporting/Analytics
Reservations Management
Table Management
Wait List Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Categories and Features

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