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What is Zendesk Gather?
Zendesk Gather provides a platform for customers to interact and collaborate within a community forum. Oftentimes, customers seek a space for casual conversation that doesn’t necessarily require your active participation. It’s important to remember that your customers frequently engage with your products, and their feedback can offer invaluable insights. By creating an environment conducive to open knowledge sharing, you ensure they feel empowered to communicate while still being available to assist when necessary. Zendesk Gather excels as community forum software that nurtures this connection, allowing customers to collaborate alongside your business. With Gather, your customers can discover dependable support not just from your team, but also from each other. It’s crucial to foster a supportive atmosphere where they can count on one another for advice. Motivate your customers to share ideas, offer feedback, and exchange their personal strategies and tips. When complex issues arise, your agents can step in to guide discussions toward constructive resolutions that benefit everyone involved. This collaborative approach ultimately cultivates a strong sense of community, enhancing the bond between your customers and your brand, and encouraging ongoing interaction and loyalty.
What is Website Toolbox?
Easily customize your forum by tweaking colors, uploading your logo, adding a personalized header, and utilizing custom CSS to create a distinct identity. With Website Toolbox, your users will remain blissfully unaware that the platform operates behind the scenes! The most thriving forums hosted on Website Toolbox can achieve impressive earnings, potentially reaching hundreds of thousands of pesos each year. Build a community that encourages interaction not only between users but also with you. Communication is seamless with features such as email alerts for replies, a built-in instant messenger, a dedicated chat room, and options for discussions that can be either public or private. You retain complete control and ownership of your data, with the ability to export your forum easily in just one click for backup or transfer to another platform. Discover how we streamline the forum creation experience, making it remarkably simple and user-friendly. By nurturing relationships, you can cultivate trust with potential customers and deepen your understanding of their needs. Encourage conversations that address challenges, share useful insights, and showcase your products or services, thereby fostering a lively online environment that strengthens connections. This active engagement not only enhances the sense of community but also drives higher user participation and loyalty.
Integrations Supported
Zendesk
ActiveCampaign
Campaign Monitor
Facebook
Gmail
Google Calendar
Jimdo
LinkedIn
Mailchimp
Quaeris
Integrations Supported
Zendesk
ActiveCampaign
Campaign Monitor
Facebook
Gmail
Google Calendar
Jimdo
LinkedIn
Mailchimp
Quaeris
API Availability
Has API
API Availability
Has API
Pricing Information
$9 per agent per month
Free Trial Offered?
Free Version
Pricing Information
$9 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Zendesk
Date Founded
2007
Company Location
United States
Company Website
www.zendesk.com/gather/
Company Facts
Organization Name
Website Toolbox
Date Founded
1999
Company Location
United States
Company Website
www.websitetoolbox.com
Categories and Features
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Categories and Features
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label