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What is Zenduty?
                Zenduty provides a robust platform designed for incident alerting, on-call management, and response orchestration, seamlessly embedding reliability into production operations. It offers a consolidated perspective on the health of all production activities, empowering teams to respond to incidents with a 90% faster turnaround and resolve issues in 60% less time. With customizable, data-driven on-call schedules, you can ensure continuous coverage for critical incidents. The platform supports the implementation of top-tier incident response protocols, facilitating faster resolutions through effective task delegation and collaborative triaging. It also automatically integrates your playbooks into every incident, promoting a systematic approach to each challenge. You can document incident-related tasks and action items, enhancing the quality of postmortems and preparing for future incidents. By filtering out unnecessary alerts, your engineering and support teams can focus on the notifications that truly require attention. Additionally, Zenduty features over 100 integrations with a variety of tools, including application performance management (APM), log monitoring, error tracking, server monitoring, IT service management (ITSM), support systems, and security services, significantly improving overall operational efficiency. This extensive integration capability ensures that teams can leverage their current tools while optimizing their incident management processes, ultimately leading to a more resilient production environment.
            
        
            What is AlertOps?
                AlertOps stands out as a top-tier platform for Incident Response Automation and Alert Management. This SaaS-based solution serves as a central hub for collaboration and automation, empowering organizations to significantly enhance their notification, escalation, and resolution processes for issues. When incidents arise that jeopardize vital business operations and revenue streams, the platform ensures that the appropriate individuals receive timely alerts containing essential information, facilitating quick resolution. 
As businesses seek to refine and revolutionize their incident response strategies to meet growing customer and operational demands, AlertOps offers unparalleled features that promote smoother customer interactions while enhancing operational efficiency and driving better business outcomes. Explore how some of the largest global companies harness the power of AlertOps to improve their response times, outpace rivals, and capitalize on critical moments. The ability to manage incidents effectively can ultimately determine an organization's success in today’s competitive landscape.
            
        
            Integrations Supported
            
                
    Bitbucket
            
            
        
        
    
        
        
            
                
    Datadog
            
            
        
        
    
        
        
            
                
    Freshdesk
            
            
        
        
    
        
        
            
                
    GitHub
            
            
        
        
    
        
        
            
                
    Grafana
            
            
        
        
    
        
        
            
                
    Honeybadger
            
            
        
        
    
        
        
            
                
    IBM Instana
            
            
        
        
    
        
        
            
                
    Jenkins
            
            
        
        
    
        
        
            
                
    Jira
            
            
        
        
    
        
        
            
                
    Logentries
            
            
        
        
    
                
                    
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
                
            Integrations Supported
            
                
    Bitbucket
            
            
        
        
    
        
        
            
                
    Datadog
            
            
        
        
    
        
        
            
                
    Freshdesk
            
            
        
        
    
        
        
            
                
    GitHub
            
            
        
        
    
        
        
            
                
    Grafana
            
            
        
        
    
        
        
            
                
    Honeybadger
            
            
        
        
    
        
        
            
                
    IBM Instana
            
            
        
        
    
        
        
            
                
    Jenkins
            
            
        
        
    
        
        
            
                
    Jira
            
            
        
        
    
        
        
            
                
    Logentries
            
            
        
        
    
                
                    
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
                
            API Availability
            
                Has API
            
            
        
        
    
                API Availability
            
                Has API
            
            
        
        
    
                Pricing Information
        $5 per month
        
    
    
    
        
        
            
                Free Trial Offered?
            
            
        
        
    
        
        
            
                Free Version
            
            
        
        
    
            Pricing Information
        $0.00/month/user
        
    
    
    
        
        
            
                Free Trial Offered?
            
            
        
        
    
        
        
            
                Free Version
            
            
        
        
    
            Supported Platforms
            
                SaaS
            
            
        
        
    
        
        
            
                Android
            
            
        
        
    
        
        
            
                iPhone
            
            
        
        
    
        
        
            
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                Mac
            
            
        
        
    
        
        
            
                On-Prem
            
            
        
        
    
        
        
            
                Chromebook
            
            
        
        
    
        
        
            
                Linux
            
            
        
        
    
                Supported Platforms
            
                SaaS
            
            
        
        
    
        
        
            
                Android
            
            
        
        
    
        
        
            
                iPhone
            
            
        
        
    
        
        
            
                iPad
            
            
        
        
    
        
        
            
                Windows
            
            
        
        
    
        
        
            
                Mac
            
            
        
        
    
        
        
            
                On-Prem
            
            
        
        
    
        
        
            
                Chromebook
            
            
        
        
    
        
        
            
                Linux
            
            
        
        
    
                Customer Service / Support
            
                Standard Support
            
            
        
        
    
        
        
            
                24 Hour Support
            
            
        
        
    
        
        
            
                Web-Based Support
            
            
        
        
    
                Customer Service / Support
            
                Standard Support
            
            
        
        
    
        
        
            
                24 Hour Support
            
            
        
        
    
        
        
            
                Web-Based Support
            
            
        
        
    
                Training Options
            
                Documentation Hub
            
            
        
        
    
        
        
            
                Webinars
            
            
        
        
    
        
        
            
                Online Training
            
            
        
        
    
        
        
            
                On-Site Training
            
            
        
        
    
                Training Options
            
                Documentation Hub
            
            
        
        
    
        
        
            
                Webinars
            
            
        
        
    
        
        
            
                Online Training
            
            
        
        
    
        
        
            
                On-Site Training
            
            
        
        
    
                Company Facts
Organization Name
Zenduty
Date Founded
2019
Company Location
India
Company Website
www.zenduty.com
Company Facts
Organization Name
AlertOps
Date Founded
2015
Company Location
United States
Company Website
alertops.com
Categories and Features
DevOps
                                        Approval Workflow
                                        
                                    
                                    
                                    
                                        Dashboard
                                        
                                    
                                    
                                    
                                        KPIs
                                        
                                    
                                    
                                    
                                        Policy Management
                                        
                                    
                                    
                                    
                                        Portfolio Management
                                        
                                    
                                    
                                    
                                        Prioritization
                                        
                                    
                                    
                                    
                                        Release Management
                                        
                                    
                                    
                                    
                                        Timeline Management
                                        
                                    
                                    
                                    
                                        Troubleshooting Reports
                                        
                                    
                            
                        Incident Management
                                        Audit Trail
                                        
                                    
                                    
                                    
                                        Corrective Actions (CAPA)
                                        
                                    
                                    
                                    
                                        Disaster Recovery
                                        
                                    
                                    
                                    
                                        IT Incident Management
                                        
                                    
                                    
                                    
                                        Incident Reporting
                                        
                                    
                                    
                                    
                                        OSHA Compliance
                                        
                                    
                                    
                                    
                                        Root-Cause Diagnosis
                                        
                                    
                                    
                                    
                                        Safety Management
                                        
                                    
                                    
                                    
                                        Task Management
                                        
                                    
                                    
                                    
                                        Ticket Management
                                        
                                    
                            
                        IT Alerting
                                        Alert Noise Reduction
                                        
                                    
                                    
                                    
                                        Alert Routing
                                        
                                    
                                    
                                    
                                        Dynamic Notifications
                                        
                                    
                                    
                                    
                                        Enriched Incident Context
                                        
                                    
                                    
                                    
                                        Escalation Policies
                                        
                                    
                                    
                                    
                                        Incident History Audit
                                        
                                    
                                    
                                    
                                        Multi-User Alerting
                                        
                                    
                                    
                                    
                                        Multiple Alert Types
                                        
                                    
                                    
                                    
                                        On-Call Management
                                        
                                    
                                    
                                    
                                        Rich HTML Email Notifications
                                        
                                    
                            
                        Categories and Features
DevOps
                                        Approval Workflow
                                        
                                    
                                    
                                    
                                        Dashboard
                                        
                                    
                                    
                                    
                                        KPIs
                                        
                                    
                                    
                                    
                                        Policy Management
                                        
                                    
                                    
                                    
                                        Portfolio Management
                                        
                                    
                                    
                                    
                                        Prioritization
                                        
                                    
                                    
                                    
                                        Release Management
                                        
                                    
                                    
                                    
                                        Timeline Management
                                        
                                    
                                    
                                    
                                        Troubleshooting Reports
                                        
                                    
                            
                        Incident Management
                                        Audit Trail
                                        
                                    
                                    
                                    
                                        Corrective Actions (CAPA)
                                        
                                    
                                    
                                    
                                        Disaster Recovery
                                        
                                    
                                    
                                    
                                        IT Incident Management
                                        
                                    
                                    
                                    
                                        Incident Reporting
                                        
                                    
                                    
                                    
                                        OSHA Compliance
                                        
                                    
                                    
                                    
                                        Root-Cause Diagnosis
                                        
                                    
                                    
                                    
                                        Safety Management
                                        
                                    
                                    
                                    
                                        Task Management
                                        
                                    
                                    
                                    
                                        Ticket Management
                                        
                                    
                            
                        Issue Tracking
                                        Assignment Management
                                        
                                    
                                    
                                    
                                        Dashboard
                                        
                                    
                                    
                                    
                                        Escalation Management
                                        
                                    
                                    
                                    
                                        Issue Auditing
                                        
                                    
                                    
                                    
                                        Issue Scheduling
                                        
                                    
                                    
                                    
                                        Knowledge Base
                                        
                                    
                                    
                                    
                                        Project Management
                                        
                                    
                                    
                                    
                                        Recurring Issues
                                        
                                    
                                    
                                    
                                        Scheduling
                                        
                                    
                                    
                                    
                                        Task Management
                                        
                                    
                            
                        IT Alerting
                                        Alert Noise Reduction
                                        
                                    
                                    
                                    
                                        Alert Routing
                                        
                                    
                                    
                                    
                                        Dynamic Notifications
                                        
                                    
                                    
                                    
                                        Enriched Incident Context
                                        
                                    
                                    
                                    
                                        Escalation Policies
                                        
                                    
                                    
                                    
                                        Incident History Audit
                                        
                                    
                                    
                                    
                                        Multi-User Alerting
                                        
                                    
                                    
                                    
                                        Multiple Alert Types
                                        
                                    
                                    
                                    
                                        On-Call Management
                                        
                                    
                                    
                                    
                                        Rich HTML Email Notifications
                                        
                                    
                            
                        IT Service
                                        Contract Management
                                        
                                    
                                    
                                    
                                        IT Asset Management
                                        
                                    
                                    
                                    
                                        Incident Management
                                        
                                    
                                    
                                    
                                        Knowledge Management
                                        
                                    
                                    
                                    
                                        Release Management
                                        
                                    
                                    
                                    
                                        Self Service Portal
                                        
                                    
                                    
                                    
                                        Service Catalog
                                        
                                    
                                    
                                    
                                        Service Reporting
                                        
                                    
                                    
                                    
                                        Ticket Management
                                        
                                    
                            
                        ITSM
                                        Asset Tracking
                                        
                                    
                                    
                                    
                                        Availability Management
                                        
                                    
                                    
                                    
                                        Change Management
                                        
                                    
                                    
                                    
                                        Configuration Management
                                        
                                    
                                    
                                    
                                        Contract/License Management
                                        
                                    
                                    
                                    
                                        Dashboard
                                        
                                    
                                    
                                    
                                        Incident Management
                                        
                                    
                                    
                                    
                                        Problem Management
                                        
                                    
                                    
                                    
                                        Project Management
                                        
                                    
                                    
                                    
                                        Release & Deployment Management
                                        
                                    
                                    
                                    
                                        Self Service Portal
                                        
                                    
                            
                         
        