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What is Zenya?

A holistic solution tailored for contemporary businesses combines CRM, PMS, and billing functions into a single platform. This system allows for the customization of each guest's experience even before their arrival at the hotel. Guests can communicate through their chosen channels, whether that's via text, email, or voice assistants like Amazon Alexa. Typically, interactions are limited to a basic confirmation email and a follow-up survey, which do not facilitate a dynamic communication pathway. Implementing streamlined automated communication significantly enriches the guest experience from the moment they book until after they check out, all without placing additional demands on your staff. This setup enables guests to make requests prior to their arrival, receive alerts when their room is ready, give feedback while they are still on the premises, and express their appreciation once they leave. However, merely pushing guests to leave positive reviews tends to have minimal impact, making it challenging for the hotel to cultivate a robust social media presence. Additionally, building a more interactive relationship with guests can greatly improve both their satisfaction and loyalty, ultimately benefiting the hotel in the long run. Emphasizing these connections can lead to repeat business, enhancing the overall brand reputation in a competitive market.

What is Triparound X?

Understand your guests’ desires to make informed choices that elevate your hotel’s standards. With the assistance of Triparound X, hotels can effectively market and oversee both onsite and offsite ancillary services. This platform empowers hotel staff, including front-desk and concierge teams, to quickly access availability and seamlessly book a variety of experiences, from tours and equipment rentals to rejuvenating spa services. By leveraging Triparound X, you can boost your revenue, gather insightful data on sales patterns, and enhance customer engagement and satisfaction. Your guests will be thrilled with the options available to them. With just a click, you can craft extraordinary memories, including sailing excursions in breathtaking waters, daily explorations of charming communities, and invigorating hikes through magnificent landscapes. Don't miss out on offering the most incredible experiences—book now to ensure your guests have the time of their lives.

Media

Media

Integrations Supported

Alexa Smart Properties
Amazon

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

$49 per month

Supported Platforms

SaaS
Android

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Zenya

Date Founded

2014

Company Location

United States

Company Website

zenya.io

Company Facts

Organization Name

Triparound

Company Location

United States

Company Website

www.triparound.com

Categories and Features

Concierge

Not specified

Guest Messaging

Not specified

Hotel Management

Not specified

Categories and Features

Concierge

Not specified

Reservations

Activities Booking
Booking Notes
Customer Support
Group Reservations
Promotions Management
Third Party Booking

Tour Operator

Activities Booking
Central Reservation System
Price / Margin Management
Promotions Management
Reservations Management

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