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What is ZepCall?

ZepCall is a click-to-call platform designed to turn website visitors into customers. It features an Instant One-One Phone Call option that lets users add a call button to their websites and mobile applications for immediate call connections. Additionally, users can obtain a Virtual Number for enhanced communication. This solution is user-friendly, making it easy to implement without needing any technical expertise. With ZepCall, businesses can effectively streamline their customer interactions and boost sales.

What is MegaDialer?

MegaDialer is a cloud-based call center solution tailored to help companies with predictive and preview dialing functionalities. With its user-friendly interactive interface, users can access campaign details, monitor agents, and conduct real-time analysis effectively. The platform boasts a variety of features such as immediate call reporting, on-demand recording, call supervision, and post-completion call layout. Additional capabilities include caller ID, call monitoring, automated callbacks, email automation, management of incoming calls, real-time activity displays, and comprehensive call lists for agents. Furthermore, MegaDialer can seamlessly integrate with CRM and SMS platforms, enabling staff to efficiently manage leads. Pricing is based on usage levels, and technical support is readily available through both email and telephone channels, ensuring users receive assistance whenever needed. This comprehensive functionality makes MegaDialer a valuable asset for any business looking to enhance its communication processes.

Media

Media

Integrations Supported

Zoho CRM
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Pipedrive
Plecto
Salesforce
Twilio

Integrations Supported

Zoho CRM
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Pipedrive
Plecto
Salesforce
Twilio

API Availability

Has API

API Availability

Has API

Pricing Information

₹6000
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Shivtel Communications

Date Founded

2018

Company Location

India

Company Website

zepcall.com

Company Facts

Organization Name

Megacall

Date Founded

2008

Company Location

Spain

Company Website

megacall.es/en/megadialer-call-center-software/

Categories and Features

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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