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What is Zest MSP?

Many PSA tools are often complex and laden with features that require expert configurations for effective use. In contrast, Zest was developed with the understanding that a PSA should be tailored to the precise requirements of MSP managers and technicians, allowing immediate usability post-installation. Unlike other platforms, Zest provides a ready-to-use experience right out of the box, removing the protracted setup process that can extend for months. This distinctive approach differentiates Zest, significantly boosting your MSP's capacity to attract and retain customers. By prioritizing streamlined workflows for technicians, Zest becomes the PSA solution that users genuinely enjoy. Maintaining client satisfaction is crucial for any MSP's success, and Zest guarantees visibility into the status of every account. Designed as a response to cumbersome MSP management systems, Zest eliminates the need for excessive customizations, lengthy configurations, and the cost of hiring additional staff, offering only the fundamental tools necessary. Through this simplification of management processes, Zest empowers your team to concentrate on what truly matters—providing outstanding service to clients while fostering long-term relationships. Furthermore, Zest's user-friendly interface ensures that even new team members can quickly adapt and contribute effectively.

What is SyncMonkey?

ELEVATE YOUR MSP WITH SyncMonkey. So, what exactly is SyncMonkey? It is a versatile, secure, and intuitive documentation management platform created by experts in the field. The main goal of SyncMonkey is to simplify the everyday operations of your MSP. SITES & COMPANY DETAILS. This section acts as a comprehensive hub for all client locations, equipping technicians with vital information such as contact numbers, primary contacts, physical addresses, and websites. Improve your MSP Clients' experience with the Client Portal. This feature allows clients to access and manage their credentials and documents independently, while also granting administrative contacts the ability to view all employee credentials and update payment information and invoices seamlessly. Notifications. SyncMonkey actively tracks all your software license agreements, employee birthdays, domains, and other important items, sending reminders as deadlines approach. This capability not only helps maintain organization within your company but also ensures that you stay on top of critical deadlines, ultimately leading to a more efficient workflow and enhanced client satisfaction. By utilizing SyncMonkey, your MSP can achieve a higher level of operational excellence.

Media

Media

Integrations Supported

Addigy
Authy
ConnectWise PSA
Google Calendar
Hudu
IT Glue
Level
Microsoft Outlook
Moneris
NinjaOne
QuickBooks Online
Quoter
Xero

Integrations Supported

Addigy
Authy
ConnectWise PSA
Google Calendar
Hudu
IT Glue
Level
Microsoft Outlook
Moneris
NinjaOne
QuickBooks Online
Quoter
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

$79 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zest MSP

Company Location

United States

Company Website

www.zestmsp.com

Company Facts

Organization Name

SyncMonkey

Date Founded

2020

Company Location

Canada

Company Website

syncmonkey.com

Categories and Features

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Categories and Features

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

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