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What is Zeus?

Our software tracks communication devices along with other assets that need maintenance. Zeus, our fully online asset management solution, includes features for managing service requests, multiple service teams, preventive maintenance, equipment configurations, service contracts, warranties, equipment checkouts, and outage management. This all-inclusive application is designed to enhance the efficiency of asset management operations significantly. By integrating various functions into one platform, it simplifies the complexities associated with managing assets and services.

What is ADTANCE Smart Service?

ADTANCE Smart Service is a cutting-edge platform that revolutionizes Service 4.0 by tailoring digital solutions to fit your specific needs and capabilities. With its modular and scalable design, you have the flexibility to book individual components whenever necessary, ensuring immediate availability. Furthermore, all previously generated and stored information across the various modules can be effortlessly exported through an interface for further use. This platform empowers your service personnel by providing quick and easy access to crucial data and tools on any device, whether it be smart glasses, smartphones, tablets, or computers. ADTANCE Smart Service encompasses a wide range of modules, including advanced document management systems, digital inspections, remote assistance, and predictive maintenance, making it a versatile choice for enhancing service efficiency. In addition, its user-friendly interface ensures that even those with limited technical expertise can navigate the system with ease.

Media

Media

Integrations Supported

Integrations Supported

Proalpha
SAGE
SAP HANA
SAP HANA Cloud
Salesforce
Zendesk

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

20€/month/user
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Obor Digital

Date Founded

2002

Company Location

United States

Company Website

obordigital.com

Company Facts

Organization Name

ADTANCE GmbH & Co. KG

Date Founded

2015

Company Location

Germany

Company Website

www.adtance.com

Categories and Features

Fixed Asset Management

Asset Budgeting
Asset Lifecycle Management
Barcoding / RFID
Depreciation Management
Document Management
Inventory Tracking

Help Desk

Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Multi-Channel Communication
Network Monitoring
Real-time Chat
Service Level Agreement (SLA) Management

Maintenance Management

Inventory Management
Predictive Maintenance

Categories and Features

Customer Service

Alerts / Escalation
Knowledge Base
Performance Metrics
Queue Management
Self Service Portal
Virtual Assistant
Workflow Management

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