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What is Zipchat?

Zipchat AI redefines ecommerce engagement by offering AI agents that sell, support, and build loyalty through real conversations. Unlike traditional chatbots that rely on rigid scripts, Zipchat uses advanced generative AI to understand customer intent, ask clarifying questions, and provide tailored recommendations. It can handle complex scenarios like product comparisons, order tracking, and upselling with natural, human-like dialogue. The platform seamlessly integrates into ecommerce websites and WhatsApp, giving brands a presence where over three billion people already communicate. Businesses benefit from higher engagement metrics, with open rates near 90% on WhatsApp and conversion rates that often exceed 15–20% in live deployments. Zipchat is also multilingual, allowing brands to connect with global audiences in any language, at any time. Its no-code setup and fast training process mean that stores can go live quickly, with AI learning product catalogs and brand guidelines in hours. Beyond sales and support, it delivers valuable insights by analyzing conversations to guide strategy and improve operations. Clients across industries report reduced staffing costs, increased sales, and dramatically improved customer satisfaction. With its combination of scalability, personalization, and measurable ROI, Zipchat AI positions itself as the ultimate conversational commerce solution for modern ecommerce.

What is Chatty?

Chatty redefines ecommerce customer engagement by providing an AI-first chat platform that focuses on sales growth, not just automation. Unlike traditional chat tools, it instantly learns your product catalog, policies, and pricing—ready to sell within a single night. Its AI doesn’t just answer questions; it reads browsing behavior, tracks purchase history, and identifies what customers are most likely to buy. During live chats, Chatty suggests complementary products, finds upsell opportunities, and nudges customers toward conversions. This makes it not just a support tool but a true digital sales assistant working 24/7, with no breaks or downtime. With powerful built-in features like a shared inbox, omnichannel support, and a self-service help center, it streamlines customer operations while increasing sales. Chatty is simple to set up—no coding required—and integrates seamlessly with the tools merchants already use. Results speak for themselves: merchants have seen over $1M in assisted revenue, 20% chat-to-sale ratios, and AI resolution rates of 95%. Whether your store is new or scaling fast, Chatty offers both free and pro plans to match your growth needs. By blending AI intelligence, automation, and sales-first design, Chatty ensures ecommerce businesses turn every conversation into a growth opportunity.

Media

Media

Integrations Supported

Shopify

Integrations Supported

Shopify

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$19.99 per month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Zipchat

Company Website

zipchat.ai/

Company Facts

Organization Name

Chatty

Company Website

chatty.net

Categories and Features

Chatbot

Not specified

Categories and Features

AI Sales Agents

Not specified

Chatbot

Not specified

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