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What is Zipari?

Your challenges are our top priority: improving health plan KPIs, effectively gaining and keeping members, enhancing operational efficiency, maximizing benefits usage, and positively impacting health outcomes. By partnering with Zipari, you can leverage an innovative technology platform specifically designed to address all these customer experience hurdles for your organization at once. This approach helps to increase user adoption, foster digital engagement, and develop customized interactions with employers, brokers, providers, and members alike. It also empowers consumers to understand their benefits better, encourages engagement in wellness initiatives, and utilizes automated suggestions for optimal next actions grounded in real-time data and set goals to enhance value. Moreover, it simplifies administrative processes with pre-built workflows while reducing call-center pressures for your entire audience. You will also benefit from smooth integration with your existing systems and technologies, ensuring flawless operation. By adopting this all-encompassing strategy, not only will user satisfaction improve, but your organization will also be well-prepared for ongoing success in the dynamic healthcare environment. Ultimately, the combination of these features creates a transformative experience that drives both engagement and efficiency in your operations.

What is Clarity?

Implementing improved communication strategies for members is crucial in enhancing engagement with key initiatives to achieve measurable results. Clarity's Accelerate Member Engagement (AME) platform has enabled a national health insurer to achieve an impressive 75% increase in engagement rates through the innovative use of specially crafted stickers on member ID cards. The considerable time that individuals spend reading mail from their health plans presents a valuable chance to utilize print communications to strengthen member engagement. Clarity provides outstanding SaaS solutions and consulting services designed to optimize the effectiveness of ID cards, explanations of benefits (EOBs), member guides, and other correspondence across the member journey. Such enhancements play a critical role in increasing participation in essential member activities and services, including online portal registrations, chronic condition management programs, telehealth visits, and mail-order prescription sign-ups. Effectively engaging members is essential for the success of health plans, as it has a direct impact on their capacity to deliver high-quality care and services. By adopting cutting-edge communication strategies, health plans can not only improve member satisfaction but also drive better health outcomes overall, which ultimately benefits both members and the healthcare system at large.

Media

Media

Integrations Supported

Integrations Supported

Blue Triangle

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Zipari

Date Founded

2014

Company Location

United States

Company Website

zipari.com/platform

Company Facts

Organization Name

Clarity

Company Location

United States

Company Website

clarityssi.com

Categories and Features

Categories and Features

Healthcare

Not specified

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