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What is Zivux.ai?

Zivux.ai presents an economical CRM solution specifically designed for small to medium-sized businesses in India and the Middle East. The platform comprises eight interconnected modules: Lead Management (which involves the processes of capturing, qualifying, and distributing leads), Pipeline Management (focused on managing deal stages, forecasting, and analyzing wins and losses), Sales Activity (which includes calls, meetings, follow-ups, and other active pursuits), Marketing & Campaign Engine (covering email and WhatsApp communications, broadcasts, and nurturing leads), Customer Support (which oversees ticket management, SLA tracking, and provides a knowledge base), Task Management (allowing for task assignments, setting deadlines, and automation features), Reports & Dashboards (boasting over ten live charts that track conversion rates, aging metrics, agent performance, source distribution, missed follow-ups, and prioritization), and HR & Attendance (offering geo-tagged clock-in and out capabilities, leave management, and monthly reporting). The system allows for role-based access, catering to various positions such as Managers, Salespersons, and Engineers. Additionally, it integrates effortlessly with the WhatsApp Business API, offers a RESTful API for straightforward integrations with ERP systems and websites, and employs AES encryption to safeguard data. This comprehensive CRM solution has been successfully adopted in countries such as India, Egypt, and Oman, demonstrating its flexibility and effectiveness across diverse markets, making it a valuable asset for businesses aiming to enhance their customer relationship management.

What is Pepper Cloud?

Pepper Cloud stands out as an exceptional AI-driven Sales CRM solution tailored specifically for small and mid-sized enterprises. It seamlessly integrates widely-used messaging platforms such as WhatsApp and Facebook, enabling users to engage with clients and prospects through their preferred channels of communication. The software boasts robust tools for overseeing sales funnels, allowing for the customization of stages and providing real-time insights into sales performance. Additionally, Pepper Cloud automates repetitive tasks, streamlining workflows, and integrates with various business applications including Mailchimp, Xero, and Zoom. The included analytics dashboard offers valuable performance metrics to help users gauge their business effectiveness. Users can benefit from capabilities in lead management, account oversight, revenue predictions, campaign monitoring, customer engagement tracking, and visualizing sales pipelines. Enhancing productivity further is the generative AI feature, AssistAI, which significantly boosts sales efficiency by automatically capturing and nurturing leads, managing chat flows, and coordinating tasks effortlessly. The no-code AssistAI chatbot can be deployed across numerous channels to promptly address customer inquiries, escalate more complex issues to human representatives, and provide round-the-clock support, ensuring that customer needs are met at any time. This combination of features positions Pepper Cloud as a powerful ally for businesses aiming to enhance their sales processes and customer engagement strategies.

Media

Media

Integrations Supported

Facebook
WhatsApp
Aircall
Facebook Ads
Gmail
Google Calendar
Google Forms
Google Sheets
Google Workspace
Instagram
Instagram Ads
Jira
LinkedIn
Mailchimp
MailerLite
Meta Ads
QuickBooks Accountants
Shopify
Xero
Zoom

Integrations Supported

Facebook
WhatsApp
Aircall
Facebook Ads
Gmail
Google Calendar
Google Forms
Google Sheets
Google Workspace
Instagram
Instagram Ads
Jira
LinkedIn
Mailchimp
MailerLite
Meta Ads
QuickBooks Accountants
Shopify
Xero
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

$30 per month (5 users)
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Proeffico Solutions Pvt Ltd

Date Founded

2020

Company Location

India

Company Website

zivux.ai

Company Facts

Organization Name

Pepper Cloud

Date Founded

2017

Company Location

Singapore

Company Website

peppercloud.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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