Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Podium Reviews & Ratings
    2,052 Ratings
    Company Website
  • Aircall Reviews & Ratings
    1,822 Ratings
    Company Website
  • Assembled Reviews & Ratings
    177 Ratings
    Company Website
  • Squaretalk Reviews & Ratings
    231 Ratings
    Company Website
  • Modento Reviews & Ratings
    89 Ratings
    Company Website
  • Enterprise Bot Reviews & Ratings
    23 Ratings
    Company Website
  • RXNT Reviews & Ratings
    535 Ratings
    Company Website
  • Acuity Scheduling Reviews & Ratings
    6,486 Ratings
    Company Website
  • Ensora Mental Health Reviews & Ratings
    1,115 Ratings
    Company Website
  • TollFreeForwarding Reviews & Ratings
    3,115 Ratings
    Company Website

What is Zo?

Zo, created by Zocdoc, is an advanced AI-powered phone assistant that efficiently handles incoming scheduling calls, thereby reducing the annoyance associated with hold times and traditional IVR systems while seamlessly booking patient appointments directly into current electronic health record (EHR) systems through natural and engaging conversations. Capable of managing an unlimited number of calls simultaneously, Zo independently resolves up to 70% of scheduling queries, escalating more complex issues to human staff only when necessary. Furthermore, Zo can be customized to align with the specific booking procedures of various practices, integrates smoothly with their telecommunications and EHR systems, and intelligently directs patients by routing routine requests to nurse practitioners and reserving intricate matters for physicians. Practices incur charges solely for successfully scheduled appointments, eliminating any upfront costs, per-minute charges, or burdensome contracts, making it a low-risk implementation choice. Early adopters have noted that the average time to resolve calls is less than 3 minutes and 30 seconds, with no hold time involved, along with patient satisfaction ratings exceeding 80%. This remarkable efficiency not only streamlines operations but also greatly enhances the overall experience for patients, fostering a more positive interaction with healthcare services. Additionally, such a system empowers healthcare providers to focus more on patient care rather than administrative tasks, thus contributing to a more effective healthcare environment.

What is Onex HRMS?

Onex's Human Resource Management System (HRMS) features a customizable workflow designed to incorporate optimal HR practices. This approach prioritizes employee ergonomics, enhances departmental productivity, and ensures seamless communication throughout the organization. The system is adept at managing approvals and escalations, implementing specific overriding rules for designated individuals to prevent prolonged delays in work processes. Additionally, Osource's HRM solution empowers organizations to oversee every facet of their human resources effectively, ensuring a comprehensive management experience. Its user-friendly interface further streamlines tasks, allowing HR teams to focus on strategic initiatives rather than administrative burdens.

Media

Media

Integrations Supported

Gmail
Google Cloud Platform

Integrations Supported

Gmail
Google Cloud Platform

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

$6.00/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zo

Date Founded

2007

Company Location

United States

Company Website

www.zocdoc.com/about/ai-phone-assistant/

Company Facts

Organization Name

Osource Global

Date Founded

2005

Company Location

India

Company Website

osourceglobal.com/HumanResource

Categories and Features

Categories and Features

Human Resources

360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management

Popular Alternatives

Popular Alternatives

Onex Flow Reviews & Ratings

Onex Flow

Osource Global
Onex Recon Reviews & Ratings

Onex Recon

Osource Global