Company Website
Company Website

Ratings and Reviews 2,215 Ratings

Total
ease
features
design
support

Ratings and Reviews 229 Ratings

Total
ease
features
design
support

What is Zoho Assist?

Zoho Assist serves as a comprehensive remote access solution, enabling users to connect to and manage devices from a distance. In just a few minutes, you can oversee your international assets through a web-based support session. Operating entirely in the cloud, Zoho Assist allows you to establish remote access without needing to be physically present, giving you the ability to monitor computers, laptops, phones, and servers from virtually any location. Moreover, it is compatible with all major firewalls and effortlessly navigates proxy servers. With industry-standard SSL and 256-bit AES data encryption, Zoho Assist ensures robust protection against phishing and other cyber threats. This makes it an ideal choice for both individuals and businesses seeking reliable technical support. By choosing Zoho Assist, you gain peace of mind knowing your data is safeguarded while you manage your remote resources effectively.

What is CrankWheel?

CrankWheel offers the ability to share your screen during a call, making it simple to create captivating presentations. By sending a link through email or SMS, viewers can access the presentation in any browser on any device. Designed with user-friendliness in mind, CrankWheel is an excellent tool for connecting with customers and facilitating business transactions. The platform is particularly beneficial for professionals such as insurance agents, mortgage advisors, solar consultants, educators, and customer support representatives. Moreover, integration with websites is straightforward, enabling users to implement a Demo button for instant notifications about viewer engagement. You can even track whether your audience is focused on your content. Our Chrome Extension has empowered more than 50,000 users to effortlessly share their screens with potential clients, regardless of their technical knowledge or the devices they are using. Notably, CrankWheel is compatible with older browsers and less common devices, functioning well even in conditions of poor network connectivity. It seamlessly operates on various platforms, including Mac, Android, iOS, Blackberries, Internet Explorer, and more, ensuring widespread accessibility for users everywhere.

Media

Media

Integrations Supported

Zoho CRM
FirmScribe
Freshdesk
Google Workspace
Jira Service Management
Jira Work Management
ManageEngine ServiceDesk Plus
Pipedrive
QFloors
ServiceNow
Slack
Spiceworks Network Monitor
VARStreet InstaQuote
Zendesk
Zoho Directory
Zoho SalesIQ

Integrations Supported

Zoho CRM
GoHighLevel
Less Annoying CRM
Microsoft Edge
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

$10.00/month/user
Offers flexible pricing model. Volume discounts are also available.
Free Version
Free Trial Offered?

Pricing Information

$15/month
Free for limited use. Starting price $29/month or $180/year for individuals, $99 for teams.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Supported Platforms

SaaS
Chromebook

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

India

Company Website

www.zoho.com/assist/

Company Facts

Organization Name

CrankWheel

Date Founded

2015

Company Location

Iceland

Company Website

crankwheel.com

Categories and Features

Co-Browsing

Not specified

Customer Service

Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Surveys & Feedback

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Work

Collaboration
Live Chat
Remote Access
Remote Support
Screen Sharing
Video Chat

Screen Sharing

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Secure Remote Access

Not specified

Categories and Features

Co-Browsing

Not specified

Customer Onboarding

Not specified

Customer Success

Account Alerts
Customer Engagement
Onboarding

Inside Sales

Call Recording
Dashboard
Lead Capture
Lead Distribution
Performance Management

Presentation

Collaboration Tools
Screen Sharing
Search/Filter
Video Content

Remote Work

Collaboration
Electronic Signature
Remote Access
Remote Support
Screen Sharing
Video Chat
Web Conferencing

Sales Acceleration

Meeting Scheduler
Reporting
Sales Gamification

Sales Enablement

Collaboration
Contact Management
Lead Management
Meeting Management
Presentation Management
Training Management

Screen Sharing

Desktop / Browser Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

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