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What is Zoho SalesIQ?

Zoho SalesIQ serves as a comprehensive platform for customer engagement, live chat, and analytics, bringing together the most effective features to enhance user experience and stimulate business growth. By integrating marketing, sales, and customer support initiatives, it facilitates meaningful interactions with prospects, paving the way for productive conversations. Designed to cater to both B2B and B2C enterprises of any size, SalesIQ includes a variety of features such as integrated audio calling, screen sharing, detailed visitor insights, lead identification, a user-friendly drag-and-drop bot creator, and an AI-powered chatbot that streamlines customer interaction. With a reputation for reliability, it is utilized by over 450,000 organizations, including well-known names like Mahindra Group, Renault, IIFL, Suzuki, Zee5, Fluitec, and Borner Corp., all of whom leverage the platform to engage with customers throughout their entire journey. Moreover, our live chat solution starts at no cost, allowing businesses to scale effortlessly while minimizing expenses. This flexibility ensures that companies can enhance their customer service capabilities without compromising their budget.

What is Assistly?

Assistly serves as an AI chat assistant tailored for business websites, leveraging information from a company's resources to promptly respond to visitor questions, explain services, and interact in the preferred language of the user, typically within seconds. The tool can collect essential visitor information such as names, phone numbers, or emails, facilitating lead capture and allowing for the distribution of conversation links via email. All interactions and leads are consolidated in a single inbox that can be accessed on both desktop and mobile devices, empowering staff to effortlessly take over a chat with one tap and revert it to the AI when necessary. The installation process is straightforward, involving just the entry of a website address and the addition of a simple code snippet, and Assistly is compatible with numerous platforms, including WordPress, Wix, Squarespace, Shopify, Webflow, and GoDaddy. Users can benefit from a free plan allowing for 50 chats each month, while paid subscriptions start at $29.99 per month, accompanied by a 30-day free trial that does not require credit card information for either the trial or the free plan. This affordability and ease of use position Assistly as an attractive choice for businesses aiming to elevate their customer interaction through advanced AI solutions. Additionally, its user-friendly interface ensures that businesses can quickly adapt and integrate this technology into their existing systems.

Media

Media

Integrations Supported

Shopify
Squarespace
WhatsApp
Wix
WordPress
CS-Cart Multi-Vendor
CoreCommerce
Haptik
HubSpot Customer Platform
Mixpanel
ProProfs Chat
Strikingly
Vendio
VerticalResponse
WHMCS
Weebly
Zendesk
Zoho Assist
Zoho Campaigns
Zoho Checkout

Integrations Supported

Shopify
Squarespace
WhatsApp
Wix
WordPress

API Availability

API Availability

Pricing Information

$0/month
Free: Three operator licenses, track and engage with 10K visitors/month, 100 chat sessions/month

Basic: $10/month/user, track and engage with 50K visitors/month, one custom chatbot, 1,000 chat sessions/month, chat routing

Professional: $17/month/user, unlimited chat sessions, five custom chatbots, track and engage with 100K visitors/month, instant messaging (IM) channels

Enterprise: $25/month/user, track and engage with 200K visitors/month, chat translation, company profile enrichment, 10 custom chatbots, Answer Bot, Autopilot
Free Version
Free Trial Offered?

Pricing Information

$29.99/month
The Free plan costs $0/month and includes 50 chats and one website-chat integration. The Basic plan starts at $29.99/month or $287.90/year with annual billing. Starter costs $79/month, Pro costs $149/month, and Premium costs $299/month; annual billing is 20% off. Paid plans include a 30-day free trial with no card required. Add a payment method to continue after the trial or the account returns to Free. On the Free plan, WhatsApp costs an additional $19.99/month; other integrations cost $19.99/month each.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

India

Company Website

www.zoho.com/salesiq/

Company Facts

Organization Name

Assistly Chat

Company Website

assistlychat.com

Categories and Features

AI Chatbots

Not specified

Chatbot

Call to Action
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Ready-made Templates
Reporting / Analytics
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
On-Screen Chats
Pre-configured Bot
Reusable Components
Virtual Assistant

Customer Engagement

Analytics
Communication Management
Feedback Collection
Live Chat

Lead Scoring

Not specified

Live Chat

Canned Responses
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Marketing

Not specified

Sales

Not specified

Sales Enablement

Not specified

Sales Engagement

Not specified

Categories and Features

AI Chatbots

Not specified

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