Zoho SalesIQ Reviews & Ratings

Zoho SalesIQ

4.8 out of 5 stars

Ratings and Reviews 4 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Zoho SalesIQ?

Zoho SalesIQ serves as a comprehensive platform for customer engagement, live chat, and analytics, bringing together the most effective features to enhance user experience and stimulate business growth. By integrating marketing, sales, and customer support initiatives, it facilitates meaningful interactions with prospects, paving the way for productive conversations. Designed to cater to both B2B and B2C enterprises of any size, SalesIQ includes a variety of features such as integrated audio calling, screen sharing, detailed visitor insights, lead identification, a user-friendly drag-and-drop bot creator, and an AI-powered chatbot that streamlines customer interaction. With a reputation for reliability, it is utilized by over 450,000 organizations, including well-known names like Mahindra Group, Renault, IIFL, Suzuki, Zee5, Fluitec, and Borner Corp., all of whom leverage the platform to engage with customers throughout their entire journey. Moreover, our live chat solution starts at no cost, allowing businesses to scale effortlessly while minimizing expenses. This flexibility ensures that companies can enhance their customer service capabilities without compromising their budget.

What is Asyntai?

Asyntai is an advanced chatbot tailored for use on websites and e-commerce platforms, offering a deep understanding of your site's content, documents, and product offerings to respond to visitor questions at any time and in their chosen language. Key features include: - Utilizing your website's existing content, uploaded files, and product information for responses - Seamless integration with any website via a straightforward line of code, compatible with major website builders, content management systems, and online retail platforms - Custom AI guidelines that align the chatbot's responses with your unique communication style - Options for customization, including colors, layout, welcome messages, and branding elements - Lead generation tools that gather visitor contact details - A capability to transfer inquiries to a human agent when required - Comprehensive chat logs and analytics that offer valuable insights into visitor interactions - A free plan option to facilitate initial usage. This multifunctional chatbot not only boosts visitor interaction but also optimizes customer support on your platform, making it a valuable addition for any business looking to enhance its online presence.

Media

Media

No images available

Integrations Supported

Blogger
CoreCommerce
HubSpot CRM
Kissmetrics
Mixpanel
MyClassboard
OpenCart
Pinnacle Cart
PrestaShop
ProProfs Chat
Strikingly
Volusion
WHMCS
WhatCounts
X-Cart
Zendesk
Zoho CRM Plus
Zoho Checkout
Zoho Payroll
Zoho RPA

Integrations Supported

API Availability

API Availability

Pricing Information

$0/month
Free: Three operator licenses, track and engage with 10K visitors/month, 100 chat sessions/month

Basic: $10/month/user, track and engage with 50K visitors/month, one custom chatbot, 1,000 chat sessions/month, chat routing

Professional: $17/month/user, unlimited chat sessions, five custom chatbots, track and engage with 100K visitors/month, instant messaging (IM) channels

Enterprise: $25/month/user, track and engage with 200K visitors/month, chat translation, company profile enrichment, 10 custom chatbots, Answer Bot, Autopilot
Free Version
Free Trial Offered?

Pricing Information

$39/month
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

India

Company Website

www.zoho.com/salesiq/

Company Facts

Organization Name

Asyntai

Date Founded

2024

Company Website

asyntai.com

Categories and Features

AI Chatbots

Not specified

Chatbot

Call to Action
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Ready-made Templates
Reporting / Analytics
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
On-Screen Chats
Pre-configured Bot
Reusable Components
Virtual Assistant

Customer Engagement

Analytics
Communication Management
Feedback Collection
Live Chat

Lead Scoring

Not specified

Live Chat

Canned Responses
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Marketing

Not specified

Sales

Not specified

Sales Enablement

Not specified

Sales Engagement

Not specified

Categories and Features

AI Chatbots

Not specified

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