Ratings and Reviews 4 Ratings

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Docket Reviews & Ratings
    59 Ratings
    Company Website
  • ActiveCampaign Reviews & Ratings
    17,180 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    5,030 Ratings
    Company Website
  • Pipedrive Reviews & Ratings
    10,300 Ratings
    Company Website
  • Creatio Reviews & Ratings
    523 Ratings
    Company Website
  • Visual Visitor Reviews & Ratings
    250 Ratings
    Company Website
  • GetResponse Reviews & Ratings
    1,774 Ratings
    Company Website
  • Genesys Cloud CX Reviews & Ratings
    1,803 Ratings
    Company Website
  • Admiral Reviews & Ratings
    68 Ratings
    Company Website
  • Enterprise Bot Reviews & Ratings
    23 Ratings
    Company Website

What is Zoho SalesIQ?

Zoho SalesIQ serves as a comprehensive platform for customer engagement, live chat, and analytics, bringing together the most effective features to enhance user experience and stimulate business growth. By integrating marketing, sales, and customer support initiatives, it facilitates meaningful interactions with prospects, paving the way for productive conversations. Designed to cater to both B2B and B2C enterprises of any size, SalesIQ includes a variety of features such as integrated audio calling, screen sharing, detailed visitor insights, lead identification, a user-friendly drag-and-drop bot creator, and an AI-powered chatbot that streamlines customer interaction. With a reputation for reliability, it is utilized by over 450,000 organizations, including well-known names like Mahindra Group, Renault, IIFL, Suzuki, Zee5, Fluitec, and Borner Corp., all of whom leverage the platform to engage with customers throughout their entire journey. Moreover, our live chat solution starts at no cost, allowing businesses to scale effortlessly while minimizing expenses. This flexibility ensures that companies can enhance their customer service capabilities without compromising their budget.

What is Cliengo?

We streamline all customer communication avenues, such as Facebook, WhatsApp, and the Web, allowing your business processes to expand seamlessly. By integrating with your current systems, we produce detailed reports that enhance your omnichannel service experience. You have the ability to engage directly with the bot, pose inquiries, and consult with our specialists to tailor the service to your needs. To maintain flawless follow-ups and enhance your commercial management, it is essential to share all pertinent information with your team. Promptly addressing a variety of customer inquiries will help prevent the loss of potential business opportunities. Your support channels can be customized to ensure that your customers receive timely and high-quality information. Additionally, to achieve complete efficiency in monitoring and optimizing your return on investment, centralize customer data and distribute it among your sales team. This comprehensive approach will not only improve customer satisfaction but also drive greater sales performance across your organization.

Media

Media

Integrations Supported

Axis LMS
CS-Cart Multi-Vendor
GoDaddy
Google Tag Manager
Google Translate
Mailchimp
Matomo
OpenCart
Salesforce
Truto
Tumblr
Unbounce
Weebly
WhatCounts
WooCommerce
Woopra
Zoho Analytics
Zoho CRM
Zoho Campaigns
Zoho Mail

Integrations Supported

Axis LMS
CS-Cart Multi-Vendor
GoDaddy
Google Tag Manager
Google Translate
Mailchimp
Matomo
OpenCart
Salesforce
Truto
Tumblr
Unbounce
Weebly
WhatCounts
WooCommerce
Woopra
Zoho Analytics
Zoho CRM
Zoho Campaigns
Zoho Mail

API Availability

Has API

API Availability

Has API

Pricing Information

$0/month
Free Trial Offered?
Free Version

Pricing Information

$18 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

India

Company Website

www.zoho.com/salesiq/

Company Facts

Organization Name

Cliengo

Company Location

Argentina

Company Website

www.cliengo.com

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Sales Engagement

CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Popular Alternatives

Popular Alternatives

Chattigo Reviews & Ratings

Chattigo

chattigo
HubSpot CRM Reviews & Ratings

HubSpot CRM

HubSpot
OneHash Chat Reviews & Ratings

OneHash Chat

OneHash
Act-On Reviews & Ratings

Act-On

Act-On Software