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What is Zoho SalesIQ?

Zoho SalesIQ serves as a comprehensive platform for customer engagement, live chat, and analytics, bringing together the most effective features to enhance user experience and stimulate business growth. By integrating marketing, sales, and customer support initiatives, it facilitates meaningful interactions with prospects, paving the way for productive conversations. Designed to cater to both B2B and B2C enterprises of any size, SalesIQ includes a variety of features such as integrated audio calling, screen sharing, detailed visitor insights, lead identification, a user-friendly drag-and-drop bot creator, and an AI-powered chatbot that streamlines customer interaction. With a reputation for reliability, it is utilized by over 450,000 organizations, including well-known names like Mahindra Group, Renault, IIFL, Suzuki, Zee5, Fluitec, and Borner Corp., all of whom leverage the platform to engage with customers throughout their entire journey. Moreover, our live chat solution starts at no cost, allowing businesses to scale effortlessly while minimizing expenses. This flexibility ensures that companies can enhance their customer service capabilities without compromising their budget.

What is InstaChatbot?

Developing an Instagram Chatbot for Shopify can greatly enhance your return on investment by effectively achieving your sales objectives while simultaneously improving customer satisfaction. By utilizing an Instagram chatbot, you can adeptly handle frequently asked questions like, "What is the cost of this product? What are your return policies? How much do you charge for shipping?"—automated replies can significantly help in responding to these common queries and converting potential customers into devoted ones. The InstaChatbot for Shopify Stores functions as a dedicated customer support system specifically designed for the eCommerce industry, enabling online retailers to operate continuously, engage in real-time discussions, offer tailored interactions, and address inquiries both before and after the sale. This enhanced level of customer service not only simplifies business operations but also guarantees that your customers receive the high-quality support they expect, thereby encouraging brand loyalty and driving sales growth. Furthermore, by incorporating such technology, businesses can analyze customer interactions, allowing for continuous improvements in service and marketing strategies.

Media

Media

Integrations Supported

Instagram
Shopify
ActiveCampaign
Campaign Monitor
Clearbit
Haptik
HubSpot CRM
HubSpot Customer Platform
Mailchimp
Matomo
PrestaShop
Progress Sitefinity
Tumblr
Vendio
WooCommerce
WordPress
Zoho Checkout
Zoho Desk
Zoho RPA
dotdigital Engagement Cloud

Integrations Supported

Instagram
Shopify

API Availability

API Availability

Pricing Information

$0/month
Free: Three operator licenses, track and engage with 10K visitors/month, 100 chat sessions/month

Basic: $10/month/user, track and engage with 50K visitors/month, one custom chatbot, 1,000 chat sessions/month, chat routing

Professional: $17/month/user, unlimited chat sessions, five custom chatbots, track and engage with 100K visitors/month, instant messaging (IM) channels

Enterprise: $25/month/user, track and engage with 200K visitors/month, chat translation, company profile enrichment, 10 custom chatbots, Answer Bot, Autopilot
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

India

Company Website

www.zoho.com/salesiq/

Company Facts

Organization Name

InstaChatbot

Company Website

instachatbot.io

Categories and Features

AI Chatbots

Not specified

Chatbot

Call to Action
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Ready-made Templates
Reporting / Analytics
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
On-Screen Chats
Pre-configured Bot
Reusable Components
Virtual Assistant

Customer Engagement

Analytics
Communication Management
Feedback Collection
Live Chat

Lead Scoring

Not specified

Live Chat

Canned Responses
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Marketing

Not specified

Sales

Not specified

Sales Enablement

Not specified

Sales Engagement

Not specified

Categories and Features

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