Zoho SalesIQ Reviews & Ratings

Zoho SalesIQ

4.8 out of 5 stars
Kommo Reviews & Ratings

Kommo

5.0 out of 5 stars

Ratings and Reviews 4 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4 out of 5 stars

Ratings and Reviews 2 Ratings

Total 5 out of 5 stars
ease 4.5 out of 5 stars
features 4.5 out of 5 stars
design 5 out of 5 stars
support 4.5 out of 5 stars

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What is Zoho SalesIQ?

Zoho SalesIQ serves as a comprehensive platform for customer engagement, live chat, and analytics, bringing together the most effective features to enhance user experience and stimulate business growth. By integrating marketing, sales, and customer support initiatives, it facilitates meaningful interactions with prospects, paving the way for productive conversations. Designed to cater to both B2B and B2C enterprises of any size, SalesIQ includes a variety of features such as integrated audio calling, screen sharing, detailed visitor insights, lead identification, a user-friendly drag-and-drop bot creator, and an AI-powered chatbot that streamlines customer interaction. With a reputation for reliability, it is utilized by over 450,000 organizations, including well-known names like Mahindra Group, Renault, IIFL, Suzuki, Zee5, Fluitec, and Borner Corp., all of whom leverage the platform to engage with customers throughout their entire journey. Moreover, our live chat solution starts at no cost, allowing businesses to scale effortlessly while minimizing expenses. This flexibility ensures that companies can enhance their customer service capabilities without compromising their budget.

What is Kommo?

Kommo, previously known as amoCRM, stands out as the world's pioneering messaging-centric customer relationship management system. With its multi-channel communication feature, users can engage with customers through various platforms such as messaging apps, emails, and phone calls, all consolidated within a single application. This integration facilitates personalized and direct interactions with clients, enhancing the customer experience. Additionally, managers appreciate the robust analytics, comprehensive reporting, and efficient automation capabilities that the platform offers. As a result, it serves as an excellent sales solution tailored specifically for entrepreneurs and small businesses seeking to streamline their communication processes. By leveraging these tools, users can maximize their outreach and improve overall customer satisfaction.

Media

Media

Integrations Supported

ActiveCampaign
Campaign Monitor
Constant Contact
Facebook Messenger
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Instagram
Joomla!
Mailchimp
Telegram
Unbounce
WhatsApp
WordPress
Zendesk
GoDaddy
Zoho Mail

Integrations Supported

ActiveCampaign
Campaign Monitor
Constant Contact
Facebook Messenger
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Instagram
Joomla!
Mailchimp
Telegram
Unbounce
WhatsApp
WordPress
Zendesk
Kixie PowerCall & SMS
Microsoft 365
Zadarma

API Availability

API Availability

Pricing Information

$0/month
Free: Three operator licenses, track and engage with 10K visitors/month, 100 chat sessions/month

Basic: $10/month/user, track and engage with 50K visitors/month, one custom chatbot, 1,000 chat sessions/month, chat routing

Professional: $17/month/user, unlimited chat sessions, five custom chatbots, track and engage with 100K visitors/month, instant messaging (IM) channels

Enterprise: $25/month/user, track and engage with 200K visitors/month, chat translation, company profile enrichment, 10 custom chatbots, Answer Bot, Autopilot
Free Version
Free Trial Offered?

Pricing Information

$15/month/user
Test drive Kommo for 14 days free
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

India

Company Website

www.zoho.com/salesiq/

Company Facts

Organization Name

QSOFT

Date Founded

2011

Company Location

United States

Company Website

www.kommo.com

Categories and Features

AI Chatbots

Not specified

Chatbot

Call to Action
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Ready-made Templates
Reporting / Analytics
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
On-Screen Chats
Pre-configured Bot
Reusable Components
Virtual Assistant

Customer Engagement

Analytics
Communication Management
Feedback Collection
Live Chat

Lead Scoring

Not specified

Live Chat

Canned Responses
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Marketing

Not specified

Sales

Not specified

Sales Enablement

Not specified

Sales Engagement

Not specified

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management
Territory Management

Lead Scoring

Not specified

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