Zoho SalesIQ Reviews & Ratings

Zoho SalesIQ

4.8 out of 5 stars

Ratings and Reviews 4 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Zoho SalesIQ?

Zoho SalesIQ serves as a comprehensive platform for customer engagement, live chat, and analytics, bringing together the most effective features to enhance user experience and stimulate business growth. By integrating marketing, sales, and customer support initiatives, it facilitates meaningful interactions with prospects, paving the way for productive conversations. Designed to cater to both B2B and B2C enterprises of any size, SalesIQ includes a variety of features such as integrated audio calling, screen sharing, detailed visitor insights, lead identification, a user-friendly drag-and-drop bot creator, and an AI-powered chatbot that streamlines customer interaction. With a reputation for reliability, it is utilized by over 450,000 organizations, including well-known names like Mahindra Group, Renault, IIFL, Suzuki, Zee5, Fluitec, and Borner Corp., all of whom leverage the platform to engage with customers throughout their entire journey. Moreover, our live chat solution starts at no cost, allowing businesses to scale effortlessly while minimizing expenses. This flexibility ensures that companies can enhance their customer service capabilities without compromising their budget.

What is TGDesk?

TGDesk operates as a holistic Telegram Group Bot designed specifically for businesses that seek to optimize lead generation, improve customer support, and efficiently manage community interactions. It quickly gathers leads by recognizing specific keywords concerning pricing or product inquiries, offers 24/7 AI-powered responses to questions, and implements automated engagement scripts to keep group discussions lively. The installation process is incredibly user-friendly, necessitating no programming expertise and taking merely thirty seconds, which ensures it can be integrated into any Telegram group effortlessly. By utilizing TGDesk, companies can significantly elevate their communication and engagement tactics with ease. This tool not only simplifies processes but also enhances overall customer interaction quality.

Media

Media

Integrations Supported

Telegram
AWeber
BigCommerce
CoSupport AI
Constant Contact
GoDaddy
Jimdo
Mailchimp
Matomo
Progress Sitefinity
Shopify
Strikingly
Tumblr
WordPress
Yola
Zoho CRM Plus
Zoho Checkout
Zoho Directory
Zoho Flow
osCommerce

Integrations Supported

Telegram

API Availability

API Availability

Pricing Information

$0/month
Free: Three operator licenses, track and engage with 10K visitors/month, 100 chat sessions/month

Basic: $10/month/user, track and engage with 50K visitors/month, one custom chatbot, 1,000 chat sessions/month, chat routing

Professional: $17/month/user, unlimited chat sessions, five custom chatbots, track and engage with 100K visitors/month, instant messaging (IM) channels

Enterprise: $25/month/user, track and engage with 200K visitors/month, chat translation, company profile enrichment, 10 custom chatbots, Answer Bot, Autopilot
Free Version
Free Trial Offered?

Pricing Information

$49.9/month
TGDesk offers flexible, transparent pricing designed to scale with your sales team.

• Basic Plan ($0/month): A free tier to experience our core CRM features, supporting up to 5 Telegram accounts multi-login and one-time AI credits.
• Pro Plan ($49.9/month - Limited Time Offer): Unlocks all advanced features including scheduled broadcasts, automated lead monitoring, real-time backups, and 3,000 monthly AI credits.
• Pro Team ($99.9/month - Best Value): Designed for scaling agencies and sales teams. Get 3 TGDesk accounts packaged together (Buy 2 Get 1 Free) with full access to all enterprise features.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

India

Company Website

www.zoho.com/salesiq/

Company Facts

Organization Name

TGDesk

Company Website

tg.wadesk.io

Categories and Features

AI Chatbots

Not specified

Chatbot

Call to Action
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Ready-made Templates
Reporting / Analytics
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
On-Screen Chats
Pre-configured Bot
Reusable Components
Virtual Assistant

Customer Engagement

Analytics
Communication Management
Feedback Collection
Live Chat

Lead Scoring

Not specified

Live Chat

Canned Responses
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Marketing

Not specified

Sales

Not specified

Sales Enablement

Not specified

Sales Engagement

Not specified

Categories and Features

Chatbot

Call to Action
Context and Coherence
Machine Learning
Ready-made Templates
Reporting / Analytics

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