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What is Zoho SalesIQ?

Zoho SalesIQ serves as a comprehensive platform for customer engagement, live chat, and analytics, bringing together the most effective features to enhance user experience and stimulate business growth. By integrating marketing, sales, and customer support initiatives, it facilitates meaningful interactions with prospects, paving the way for productive conversations. Designed to cater to both B2B and B2C enterprises of any size, SalesIQ includes a variety of features such as integrated audio calling, screen sharing, detailed visitor insights, lead identification, a user-friendly drag-and-drop bot creator, and an AI-powered chatbot that streamlines customer interaction. With a reputation for reliability, it is utilized by over 450,000 organizations, including well-known names like Mahindra Group, Renault, IIFL, Suzuki, Zee5, Fluitec, and Borner Corp., all of whom leverage the platform to engage with customers throughout their entire journey. Moreover, our live chat solution starts at no cost, allowing businesses to scale effortlessly while minimizing expenses. This flexibility ensures that companies can enhance their customer service capabilities without compromising their budget.

What is Verloop.io?

Verloop.io stands out as the leading platform for automating customer support globally. By enabling businesses to provide outstanding support across various communication channels, it enhances the customer experience significantly. This innovative solution is designed to streamline interactions and improve overall satisfaction for users.

Media

Media

Integrations Supported

Facebook Messenger
HubSpot CRM
HubSpot Customer Platform
Instagram
Magento
Shopify
WhatsApp
Zendesk
BigCommerce
Blogger
CS-Cart Multi-Vendor
GetResponse
GoDaddy
Kissmetrics
Unbounce
Weebly
Zoho Assist
Zoho Campaigns

Integrations Supported

Facebook Messenger
HubSpot CRM
HubSpot Customer Platform
Instagram
Magento
Shopify
WhatsApp
Zendesk
Bombora
Oracle Service

API Availability

API Availability

Pricing Information

$0/month
Free: Three operator licenses, track and engage with 10K visitors/month, 100 chat sessions/month

Basic: $10/month/user, track and engage with 50K visitors/month, one custom chatbot, 1,000 chat sessions/month, chat routing

Professional: $17/month/user, unlimited chat sessions, five custom chatbots, track and engage with 100K visitors/month, instant messaging (IM) channels

Enterprise: $25/month/user, track and engage with 200K visitors/month, chat translation, company profile enrichment, 10 custom chatbots, Answer Bot, Autopilot
Free Version
Free Trial Offered?

Pricing Information

We offer 3 types of Pricing: Basic, Professional, Enterprise.

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

India

Company Website

www.zoho.com/salesiq/

Company Facts

Organization Name

Magiclane App Service Pvt. Ltd

Date Founded

2015

Company Location

India

Company Website

verloop.io

Categories and Features

AI Chatbots

Not specified

Chatbot

Call to Action
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Ready-made Templates
Reporting / Analytics
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
On-Screen Chats
Pre-configured Bot
Reusable Components
Virtual Assistant

Customer Engagement

Analytics
Communication Management
Feedback Collection
Live Chat

Lead Scoring

Not specified

Live Chat

Canned Responses
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Marketing

Not specified

Sales

Not specified

Sales Enablement

Not specified

Sales Engagement

Not specified

Categories and Features

Chatbot

Not specified

Conversational AI

For Developers
Multi-Languages
Omni-Channel
On-Screen Chats
Reusable Components
Speech Recognition
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Chatbot
Group Messaging
Mobile Messaging

Customer Engagement

Not specified

Customer Satisfaction

Not specified

Customer Service

Not specified

Live Chat

Canned Responses
Geo Targeting
Offline Form
Proactive Chat
Third Party Integration
Website Visitor Tracking

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