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What is Zoom Phone?
Zoom Phone is an AI-powered business communications platform that provides cloud-based Voice over Internet Protocol (VoIP) calling, messaging, and phone system management for organizations. The software replaces or supplements traditional business telephone infrastructure with internet-based calling accessible through desktop applications, mobile devices, and compatible desk phones. Its unified communications environment connects business calling with Zoom Meetings, Zoom Chat, SMS messaging, and online fax capabilities. Call management features include automated receptionists, interactive voice response menus, call forwarding, call transfers, shared line groups, call queues, and configurable routing policies. Administrators can assign phone numbers, configure business hours, manage devices, establish user permissions, and monitor communication activity through a centralized management portal. Zoom Phone provides voicemail transcription, call recording, searchable call histories, and reporting tools for reviewing communication performance. Its built-in AI capabilities generate post-call summaries, identify discussion highlights, extract action items, and prioritize important voicemail messages. ZoomMate provides contextual assistance during conversations and helps users prepare for calls, retrieve relevant information, and automate follow-up activities. Zoom Virtual Agent Receptionist offers optional AI-powered call answering that can respond to customer questions, schedule appointments, communicate in multiple languages, and transfer callers with conversation context. The platform also supports outbound calling workflows through Zoom Auto Dialer and integrates with Zoom Revenue Accelerator for conversation intelligence and sales coaching. Zoom Phone provides integrations with Salesforce, Microsoft, Google, and other enterprise systems, along with developer APIs, call quality dashboards, security controls, and international calling options.
What is Brring?
Elevate your website's potential to convert visitors into paying clients with Brring’s cutting-edge live call and callback feature, designed to amplify your sales calls. By enhancing engagement, you can maximize the sales generated from the traffic currently visiting your site. Research shows that the chances of conversion for your sales team rise dramatically when leads are directly passed to them. Motivate your web visitors to connect with a live representative and boost your sales through our extensive range of interaction tools. A user-friendly widget will appear on your website, enabling visitors to either arrange a call via phone, use web audio, or leave a message if they prefer. Sales agents receive vital information including the visitor's location, the pages they have explored, and their ongoing activity on your site. To prevent any missed appointments, all parties involved receive timely calendar reminders and text alerts right before the call is set to occur. At the appointed time, both agents and potential clients are seamlessly connected for a productive conversation. Agents can also take notes on calls, manage prospect details, and access comprehensive analytics and reporting tools. Embrace this innovative approach to conference calling and transform your sales strategy today for outstanding outcomes, ensuring you never miss an opportunity to engage with potential customers. With this modern solution, your conversion rates can truly soar.
Integrations Supported
Allego
Avoma
EpicCare EMR
ExecVision
Expo XT UC Analytics
Intiveo
Jiminny
Leverage
Microsoft Teams
MirrorWeb
API Availability
Has API
API Availability
Pricing Information
$10.50/user/month
Free Trial Offered?
Pricing Information
$0.017
per minute
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Supported Platforms
SaaS
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
Training Options
Documentation Hub
Company Facts
Organization Name
Zoom Communications
Date Founded
2011
Company Location
United States
Company Website
zoom.com
Company Facts
Organization Name
boxpeg
Date Founded
2016
Company Location
United Kingdom
Company Website
www.brring.com
Categories and Features
AI Phone Answering Agents
Not specified
AI Receptionists
Not specified
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Online Fax
Not specified
Telephony
Not specified
Video Conferencing
Not specified
Web Conferencing
Not specified
Categories and Features
Video Conferencing
Not specified
Web Conferencing
Not specified