Zoom Phone
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What is Zoom Phone?
Zoom Phone is an AI-powered business communications platform that provides cloud-based Voice over Internet Protocol (VoIP) calling, messaging, and phone system management for organizations. The software replaces or supplements traditional business telephone infrastructure with internet-based calling accessible through desktop applications, mobile devices, and compatible desk phones. Its unified communications environment connects business calling with Zoom Meetings, Zoom Chat, SMS messaging, and online fax capabilities. Call management features include automated receptionists, interactive voice response menus, call forwarding, call transfers, shared line groups, call queues, and configurable routing policies. Administrators can assign phone numbers, configure business hours, manage devices, establish user permissions, and monitor communication activity through a centralized management portal. Zoom Phone provides voicemail transcription, call recording, searchable call histories, and reporting tools for reviewing communication performance. Its built-in AI capabilities generate post-call summaries, identify discussion highlights, extract action items, and prioritize important voicemail messages. ZoomMate provides contextual assistance during conversations and helps users prepare for calls, retrieve relevant information, and automate follow-up activities. Zoom Virtual Agent Receptionist offers optional AI-powered call answering that can respond to customer questions, schedule appointments, communicate in multiple languages, and transfer callers with conversation context. The platform also supports outbound calling workflows through Zoom Auto Dialer and integrates with Zoom Revenue Accelerator for conversation intelligence and sales coaching. Zoom Phone provides integrations with Salesforce, Microsoft, Google, and other enterprise systems, along with developer APIs, call quality dashboards, security controls, and international calling options.
What is CaberTel?
Reduce your phone costs by up to 60% while enjoying unlimited calling throughout the USA and Canada, along with over 30 features designed specifically for remote work environments. You will receive outstanding customer support that is attentive to your needs, and you can keep your existing phone numbers without any hassle. Take advantage of our limited-time promotion for a complimentary IP phone, and have direct access to a dedicated account manager via phone or email for any questions or adjustments regarding your phone system. Experience the freedom of flexible month-to-month service without contracts or risks, enabling you to save more of your hard-earned income, as we often provide 60% savings on your phone bill. If you find a better deal elsewhere, we are dedicated to making an effort to beat it! Your single monthly fee covers an extensive range of features, including auto-attendant, unlimited calling, voicemail-to-email, music-on-hold, ring groups, and many others. Simply plug in the pre-configured IP phones we provide, and you’ll be set to start making calls within minutes, with call routing tailored to your specific requirements. This phone system is designed for reliability and security from the start, giving you peace of mind about your communication needs. Furthermore, transitioning to our service is quick and easy, allowing you to concentrate on your business without the burden of technical issues. With our comprehensive support and user-friendly setup, you can rest assured that your communication needs will be met efficiently.
Integrations Supported
Albato
Archive Intel
DataParser
FaxSIPit
Global Relay
Hyperbound
JobDiva
Memtime
Microsoft 365
Microsoft Power BI
API Availability
Has API
API Availability
Pricing Information
$10.50/user/month
Free Trial Offered?
Pricing Information
$14.99 per user per month
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Supported Platforms
SaaS
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
Training Options
Documentation Hub
On-Site Training
Company Facts
Organization Name
Zoom Communications
Date Founded
2011
Company Location
United States
Company Website
zoom.com
Company Facts
Organization Name
CaberTel
Date Founded
2015
Company Location
United States
Company Website
cabertel.com
Categories and Features
AI Phone Answering Agents
Not specified
AI Receptionists
Not specified
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Online Fax
Not specified
Telephony
Not specified
Video Conferencing
Not specified
Web Conferencing
Not specified
Categories and Features
Business Phone Systems
Not specified
Business VoIP
Not specified
Cloud PBX
Not specified
Telephony
VoIP