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What is Zoom Phone?

Zoom Phone is an AI-powered business communications platform that provides cloud-based Voice over Internet Protocol (VoIP) calling, messaging, and phone system management for organizations. The software replaces or supplements traditional business telephone infrastructure with internet-based calling accessible through desktop applications, mobile devices, and compatible desk phones. Its unified communications environment connects business calling with Zoom Meetings, Zoom Chat, SMS messaging, and online fax capabilities. Call management features include automated receptionists, interactive voice response menus, call forwarding, call transfers, shared line groups, call queues, and configurable routing policies. Administrators can assign phone numbers, configure business hours, manage devices, establish user permissions, and monitor communication activity through a centralized management portal. Zoom Phone provides voicemail transcription, call recording, searchable call histories, and reporting tools for reviewing communication performance. Its built-in AI capabilities generate post-call summaries, identify discussion highlights, extract action items, and prioritize important voicemail messages. ZoomMate provides contextual assistance during conversations and helps users prepare for calls, retrieve relevant information, and automate follow-up activities. Zoom Virtual Agent Receptionist offers optional AI-powered call answering that can respond to customer questions, schedule appointments, communicate in multiple languages, and transfer callers with conversation context. The platform also supports outbound calling workflows through Zoom Auto Dialer and integrates with Zoom Revenue Accelerator for conversation intelligence and sales coaching. Zoom Phone provides integrations with Salesforce, Microsoft, Google, and other enterprise systems, along with developer APIs, call quality dashboards, security controls, and international calling options.

What is Circle Loop?

In the current dynamic landscape of business, setting up effective communication systems can be accomplished within mere minutes! With professional business phone numbers and a comprehensive desktop application, you will discover all the essential features needed for a complete business phone system and more. This powerful application not only includes functionalities like call recording, voicemail transcription, and customizable team structures but also optimizes your communication processes. CircleLoop seamlessly integrates with your everyday tools, enabling you to synchronize contacts, monitor activities, and improve overall productivity. For individuals in the finance sector—whether involved in investment banking, financial advising, or providing financial services—having a dependable communication solution is vital for success. As remote work continues to rise in popularity, it becomes increasingly important for teams to meet their recording obligations, and CircleLoop is designed to address that necessity while enhancing your operational efficiency. Step into the future of business communication with CircleLoop, where innovative solutions meet practical applications, ultimately transforming how you connect and collaborate. In this ever-evolving business world, adapting to new technologies is essential for maintaining a competitive edge.

Media

Media

Integrations Supported

Avoma
Crelate
Domo
Genesys Cloud CX
Healthy Planet
HubSpot CRM
Insight7
Jump
LiveHelpNow
Momentum
Peoplelogic.ai
Prodoscore
ServiceNow
Tableau
WEX Field Service Management
Wiser
Wonderway
Zoho CRM
Zoom Workplace
servis.ai

API Availability

Has API

API Availability

Pricing Information

$10.50/user/month
Free Trial Offered?

Pricing Information

6.55 per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Zoom Communications

Date Founded

2011

Company Location

United States

Company Website

zoom.com

Company Facts

Organization Name

Circle Loop

Date Founded

2016

Company Location

United Kingdom

Company Website

www.circleloop.com

Categories and Features

AI Receptionists

Not specified

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Online Fax

Not specified

Telephony

Not specified

Video Conferencing

Not specified

Web Conferencing

Not specified

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Web Conferencing

Business VoIP

Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
Unified Communications

Telephony

IVR / Voice Recognition
Outbound Reporting
VoIP
Voice & Data Integration

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