Zoom Phone
4.6 out of 5 starsDigivoice
5.0 out of 5 starsRatings and Reviews 2,944 Ratings
Ratings and Reviews 1 Rating
What is Zoom Phone?
Zoom Phone is an AI-powered business communications platform that provides cloud-based Voice over Internet Protocol (VoIP) calling, messaging, and phone system management for organizations. The software replaces or supplements traditional business telephone infrastructure with internet-based calling accessible through desktop applications, mobile devices, and compatible desk phones. Its unified communications environment connects business calling with Zoom Meetings, Zoom Chat, SMS messaging, and online fax capabilities. Call management features include automated receptionists, interactive voice response menus, call forwarding, call transfers, shared line groups, call queues, and configurable routing policies. Administrators can assign phone numbers, configure business hours, manage devices, establish user permissions, and monitor communication activity through a centralized management portal. Zoom Phone provides voicemail transcription, call recording, searchable call histories, and reporting tools for reviewing communication performance. Its built-in AI capabilities generate post-call summaries, identify discussion highlights, extract action items, and prioritize important voicemail messages. ZoomMate provides contextual assistance during conversations and helps users prepare for calls, retrieve relevant information, and automate follow-up activities. Zoom Virtual Agent Receptionist offers optional AI-powered call answering that can respond to customer questions, schedule appointments, communicate in multiple languages, and transfer callers with conversation context. The platform also supports outbound calling workflows through Zoom Auto Dialer and integrates with Zoom Revenue Accelerator for conversation intelligence and sales coaching. Zoom Phone provides integrations with Salesforce, Microsoft, Google, and other enterprise systems, along with developer APIs, call quality dashboards, security controls, and international calling options.
What is Digivoice?
Experience a comprehensive and high-quality VoIP service tailored to meet all your business requirements, available nationwide and proudly operated from Southern Utah at competitive prices to foster your business growth. Joining is simple: visit our website, choose the number of phones you need, and receive a copy of your bill while we manage everything from installation to user training. We are committed to demonstrating our affordability by matching competitor quotes. Our confidence in our service is reflected in our no-contract policy, allowing our quality to shine through. All features are included in our pricing, with various bundles and packages available. Enjoy unlimited calls, SMS, EFax capabilities, detailed dashboards, performance analytics, and call recording services. Additionally, we offer professional voice recordings, ring groups, call flow management, advanced IVR systems, mass messaging, voicemail transcription, and call logs. With 24/7 customer service, we ensure that help is always just a call away for our valued clients. You can trust us to elevate your communication experience with unmatched reliability and support.
Integrations Supported
ASC
Avoma
BetterCloud
Chorus by ZoomInfo
Desk Manager
Domo
ExecVision
Hyperbound
InteractionSync
MediCare HMS
API Availability
Has API
API Availability
Pricing Information
$10.50/user/month
Free Trial Offered?
Pricing Information
$17.95 per month
Transparent Pricing on our Website.
Quote Matching.
Volume Discounts.
Quote Matching.
Volume Discounts.
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
Training Options
Documentation Hub
Online Training
On-Site Training
Company Facts
Organization Name
Zoom Communications
Date Founded
2011
Company Location
United States
Company Website
zoom.com
Company Facts
Organization Name
Digivoice
Date Founded
2018
Company Location
United States
Company Website
www.digivoice.com
Categories and Features
AI Phone Answering Agents
Not specified
AI Receptionists
Not specified
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Online Fax
Not specified
Telephony
Not specified
Video Conferencing
Not specified
Web Conferencing
Not specified
Categories and Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions