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What is Zoom Phone?
Zoom Phone is an AI-powered business communications platform that provides cloud-based Voice over Internet Protocol (VoIP) calling, messaging, and phone system management for organizations. The software replaces or supplements traditional business telephone infrastructure with internet-based calling accessible through desktop applications, mobile devices, and compatible desk phones. Its unified communications environment connects business calling with Zoom Meetings, Zoom Chat, SMS messaging, and online fax capabilities. Call management features include automated receptionists, interactive voice response menus, call forwarding, call transfers, shared line groups, call queues, and configurable routing policies. Administrators can assign phone numbers, configure business hours, manage devices, establish user permissions, and monitor communication activity through a centralized management portal. Zoom Phone provides voicemail transcription, call recording, searchable call histories, and reporting tools for reviewing communication performance. Its built-in AI capabilities generate post-call summaries, identify discussion highlights, extract action items, and prioritize important voicemail messages. ZoomMate provides contextual assistance during conversations and helps users prepare for calls, retrieve relevant information, and automate follow-up activities. Zoom Virtual Agent Receptionist offers optional AI-powered call answering that can respond to customer questions, schedule appointments, communicate in multiple languages, and transfer callers with conversation context. The platform also supports outbound calling workflows through Zoom Auto Dialer and integrates with Zoom Revenue Accelerator for conversation intelligence and sales coaching. Zoom Phone provides integrations with Salesforce, Microsoft, Google, and other enterprise systems, along with developer APIs, call quality dashboards, security controls, and international calling options.
What is GoVoIP?
Are you frustrated with being placed on hold for extended periods only to receive little to no assistance when you finally get through? With GoVoIP, that's not an issue. You will have direct access to your account portal, allowing you to easily make changes to your phone settings and account details at your convenience. Simply send us an email, and we’ll take care of everything else for you. Our services are customizable to fit your specific requirements. We provide VoIP phones starting at just $14.95 per month, as well as $14.95 per month for SIP trunking. Additionally, we offer a unique 4G VoIP wireless solution that operates independently of your network router, ensuring that customers enjoy crystal-clear voice calls. For those who need it, we also supply managed routers. Furthermore, our fax solutions are designed to connect with legacy fax machines, enabling customers to send and receive faxes seamlessly through both email and traditional fax machines. Experience hassle-free communication and tailored services with GoVoIP today!
Integrations Supported
ASC
Calero
Comma Compliance
Dubber
FirstDigital
Five9
Glia
Healthy Planet
HubSpot CRM
IFTTT
API Availability
Has API
API Availability
Pricing Information
$10.50/user/month
Free Trial Offered?
Pricing Information
$9.95/month/user
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Supported Platforms
SaaS
Android
iPhone
iPad
Chromebook
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
Training Options
Documentation Hub
Company Facts
Organization Name
Zoom Communications
Date Founded
2011
Company Location
United States
Company Website
zoom.com
Company Facts
Organization Name
GoVoIP
Date Founded
2012
Company Location
United States
Company Website
www.govoip.net
Categories and Features
AI Phone Answering Agents
Not specified
AI Receptionists
Not specified
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Online Fax
Not specified
Telephony
Not specified
Video Conferencing
Not specified
Web Conferencing
Not specified
Categories and Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
Ring Groups
SIP Trunking
Unified Communications
Cloud PBX
Call Recording
Call Routing
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Online Fax
Alerts / Notifications
Fax via Email
HIPAA Compliant
Local Phone Numbers
Toll Free Numbers
SIP Trunk
Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911