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What is Zoom Phone?

Zoom Phone is an AI-powered business communications platform that provides cloud-based Voice over Internet Protocol (VoIP) calling, messaging, and phone system management for organizations. The software replaces or supplements traditional business telephone infrastructure with internet-based calling accessible through desktop applications, mobile devices, and compatible desk phones. Its unified communications environment connects business calling with Zoom Meetings, Zoom Chat, SMS messaging, and online fax capabilities. Call management features include automated receptionists, interactive voice response menus, call forwarding, call transfers, shared line groups, call queues, and configurable routing policies. Administrators can assign phone numbers, configure business hours, manage devices, establish user permissions, and monitor communication activity through a centralized management portal. Zoom Phone provides voicemail transcription, call recording, searchable call histories, and reporting tools for reviewing communication performance. Its built-in AI capabilities generate post-call summaries, identify discussion highlights, extract action items, and prioritize important voicemail messages. ZoomMate provides contextual assistance during conversations and helps users prepare for calls, retrieve relevant information, and automate follow-up activities. Zoom Virtual Agent Receptionist offers optional AI-powered call answering that can respond to customer questions, schedule appointments, communicate in multiple languages, and transfer callers with conversation context. The platform also supports outbound calling workflows through Zoom Auto Dialer and integrates with Zoom Revenue Accelerator for conversation intelligence and sales coaching. Zoom Phone provides integrations with Salesforce, Microsoft, Google, and other enterprise systems, along with developer APIs, call quality dashboards, security controls, and international calling options.

What is Hola AI?

Hola AI is a cutting-edge mobile application for voicemail and call-answering that caters to individuals who cannot always answer their phone calls. It proficiently handles missed or unreachable calls by conversing with callers to understand their intent and then providing a concise summary with essential information. In addition to spam filtering, the app allows users to record and transcribe calls, categorize incoming calls, and personalize greetings and assistant personas. Notifications via push alerts, emails, or SMS ensure that users remain informed about important communications. Users can keep their existing phone number while having access to a searchable inbox for call details, which enhances the ease of tracking conversations. This app is especially advantageous for busy professionals, freelancers, and small-business owners engaged in client-facing sectors such as legal, healthcare, real estate, and home services, allowing them to capture messages and respond at their leisure. Furthermore, Hola AI can effectively manage calls during times when users are unavailable, including when their phone is powered off or disconnected, guaranteeing that vital communications are never overlooked. By leveraging this functionality, users can foster consistent relationships with clients and colleagues, ensuring that they remain connected regardless of their current availability. Ultimately, Hola AI empowers users to navigate their communications with greater efficiency and peace of mind.

Media

Media

No images available

Integrations Supported

AutoReach
Bubble
CallFlow
CallMiner Eureka
Comma Compliance
Eventide Elevate
Expo XT UC Analytics
Five9
IFTTT
IR Collaborate
Insight7
InteractionSync
Jatheon
Lumos
Microsoft Teams
Nectar DXP
Prodoscore
Productiv
Rafiki
Supportbench

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$10.50/user/month
Free Trial Offered?

Pricing Information

$4.99/month
Monthly: $4.99/month for the first 6 months, then $9.99/month. Annual: $49.99 for the first year, then $99.99/year. Cancel anytime.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Zoom Communications

Date Founded

2011

Company Location

United States

Company Website

zoom.com

Company Facts

Organization Name

Herpenza Technologies

Company Location

India

Company Website

www.holavoicemail.com

Categories and Features

AI Receptionists

Not specified

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Online Fax

Not specified

Telephony

Not specified

Video Conferencing

Not specified

Web Conferencing

Not specified

Categories and Features

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