Ratings and Reviews 22 Ratings

Total
ease
features
design
support

Ratings and Reviews 1 Rating

Total
ease
features
design
support

Alternatives to Consider

  • RingCentral RingEX Reviews & Ratings
    3,320 Ratings
  • Community Phone Reviews & Ratings
    1,359 Ratings
    Company Website
  • 3CX Reviews & Ratings
    1,236 Ratings
    Company Website
  • PBXware Reviews & Ratings
    39 Ratings
    Company Website
  • Yeastar P-Series PBX System Reviews & Ratings
    116 Ratings
    Company Website
  • TollFreeForwarding Reviews & Ratings
    3,206 Ratings
    Company Website
  • Podium Reviews & Ratings
    2,128 Ratings
  • CallTools Reviews & Ratings
    565 Ratings
    Company Website
  • Signalmash Reviews & Ratings
    16 Ratings
    Company Website
  • ULTATEL Reviews & Ratings
    112 Ratings
    Company Website

What is Zoom Phone?

The cloud phone solution is specifically built for the Zoom platform, offering a modern user interface paired with enterprise-grade features that enhance voice communication. The Zoom administrator portal facilitates user management and provisioning, along with monitoring call quality and usage metrics. With a globally distributed cloud infrastructure, Zoom ensures secure HD Voice with exceptional reliability suitable for enterprises. Users can seamlessly make and receive calls, share content, and engage in video meetings, while also having the ability to send chat messages through Zoom's desktop or mobile applications. Additionally, phone calls can be effortlessly upgraded to Zoom Meetings, eliminating the need for participants to disconnect or dial into a different conference bridge. Native applications for Windows, MacOS, and Android are designed for ease of use and optimize both voice and video quality. As the range of countries offering local phone numbers continues to expand, customers looking for simplified global telephony management can easily port their numbers to Zoom to streamline their communications. This comprehensive integration allows businesses to enhance collaboration and connectivity across various regions.

What is Quo?

Quo is redefining business phone systems by unifying calls, texts, and contacts into one AI-powered communications hub. Designed to streamline customer interactions, it offers Sona, an always-available AI receptionist that ensures no call goes unanswered. Sona can intelligently respond to inquiries, capture caller details, and transfer conversations, giving businesses peace of mind that every customer feels valued. The platform also organizes complete conversation histories across channels, making it easy for teams to stay aligned and provide consistent support. Lightweight CRM tools let businesses manage contacts with custom fields and notes, giving teams immediate access to critical context. Quo AI elevates workflows with automated call transcripts, smart tagging, summaries, and next-step recommendations to improve response times and productivity. Collaboration is enhanced with features like shared numbers, warm transfers, group calling, and private threads for internal discussions. Managers gain oversight through advanced analytics, call filtering, and activity tracking, ensuring performance accountability across teams. The system integrates with existing business tools and APIs, offering flexibility, automation, and scalability for growing companies. Rated #1 in customer satisfaction on G2 and trusted by thousands of businesses worldwide, Quo delivers the modern phone solution that balances reliability, intelligence, and teamwork.

Media

Media

Integrations Supported

Slack
Caugia
Chorus by ZoomInfo
Desk Manager
Genesys Cloud CX
Gong
HubSpot CRM
Microsoft 365
Microsoft Teams
NiCE CXone Mpower
Pickle
Salesforce
Speak
Theta Lake
Tray.ai
Trellus
Zapier
Zoom Revenue Accelerator
Zoom Workplace
servis.ai

Integrations Supported

Slack
Caugia
Chorus by ZoomInfo
Desk Manager
Genesys Cloud CX
Gong
HubSpot CRM
Microsoft 365
Microsoft Teams
NiCE CXone Mpower
Pickle
Salesforce
Speak
Theta Lake
Tray.ai
Trellus
Zapier
Zoom Revenue Accelerator
Zoom Workplace
servis.ai

API Availability

Has API

API Availability

Has API

Pricing Information

$14.99 per user per month
Free Trial Offered?
Free Version

Pricing Information

$19 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zoom Communications

Date Founded

2011

Company Location

United States

Company Website

zoom.us

Company Facts

Organization Name

Quo

Date Founded

2018

Company Location

United States

Company Website

www.quo.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Popular Alternatives

Popular Alternatives

Intermedia Unite Reviews & Ratings

Intermedia Unite

Intermedia