Zoom Phone Reviews & Ratings

Zoom Phone

4.6 out of 5 stars
Company Website for Zoom Phone

Ratings and Reviews 2,944 Ratings

Total 4.5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Zoom Phone?

Zoom Phone is an AI-powered business communications platform that provides cloud-based Voice over Internet Protocol (VoIP) calling, messaging, and phone system management for organizations. The software replaces or supplements traditional business telephone infrastructure with internet-based calling accessible through desktop applications, mobile devices, and compatible desk phones. Its unified communications environment connects business calling with Zoom Meetings, Zoom Chat, SMS messaging, and online fax capabilities. Call management features include automated receptionists, interactive voice response menus, call forwarding, call transfers, shared line groups, call queues, and configurable routing policies. Administrators can assign phone numbers, configure business hours, manage devices, establish user permissions, and monitor communication activity through a centralized management portal. Zoom Phone provides voicemail transcription, call recording, searchable call histories, and reporting tools for reviewing communication performance. Its built-in AI capabilities generate post-call summaries, identify discussion highlights, extract action items, and prioritize important voicemail messages. ZoomMate provides contextual assistance during conversations and helps users prepare for calls, retrieve relevant information, and automate follow-up activities. Zoom Virtual Agent Receptionist offers optional AI-powered call answering that can respond to customer questions, schedule appointments, communicate in multiple languages, and transfer callers with conversation context. The platform also supports outbound calling workflows through Zoom Auto Dialer and integrates with Zoom Revenue Accelerator for conversation intelligence and sales coaching. Zoom Phone provides integrations with Salesforce, Microsoft, Google, and other enterprise systems, along with developer APIs, call quality dashboards, security controls, and international calling options.

What is Vibehut?

Vibehut provides an effortless platform for initiating personalized video chats with fascinating people. With just one click, you can forge remarkable connections. Engage with others who share your interests and hobbies, and if you’re passionate about NFTs, you can join exclusive rooms catering to NFT holders. Moreover, the option to record and save calls is perfect for creating captivating content for YouTube and TikTok. There's a continuous flow of trending discussions and events, enabling you to see what topics are currently popular and join in on the dialogue. The main interface includes a filter feature, allowing you to sort users based on their follower count. For instance, if you have 1,000 followers, you can easily find others with a minimum of 500 followers. You can choose to chat for as little as five seconds or prolong the conversation up to five hours, tailored to your liking. This adaptability sets Vibehut apart as an exceptional venue for genuine interactions, fostering connections that could lead to lasting friendships or collaborations.

Media

Media

Integrations Supported

CallFlow
CallMiner Eureka
Clinch AGI
FlexPoint
Freshservice
Glia
Healthy Planet
Heyoo.ai
Insight7
LiveHelpNow
MediCare HMS
Microsoft Dynamics 365
Microsoft Teams
MirrorWeb
Theta Lake
TimeSentry
Variphy
WEX Field Service Management
Yoroflow
Zoom Contact Center

API Availability

Has API

API Availability

Pricing Information

$10.50/user/month
Free Trial Offered?

Pricing Information

$49 per month
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Not specified

Company Facts

Organization Name

Zoom Communications

Date Founded

2011

Company Location

United States

Company Website

zoom.com

Company Facts

Organization Name

Vibehut

Company Website

about.vibehut.io

Categories and Features

AI Receptionists

Not specified

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Online Fax

Not specified

Telephony

Not specified

Video Conferencing

Not specified

Web Conferencing

Not specified

Categories and Features

Video Conferencing

Not specified

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