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What is Zoom Phone?

The cloud phone solution is specifically built for the Zoom platform, offering a modern user interface paired with enterprise-grade features that enhance voice communication. The Zoom administrator portal facilitates user management and provisioning, along with monitoring call quality and usage metrics. With a globally distributed cloud infrastructure, Zoom ensures secure HD Voice with exceptional reliability suitable for enterprises. Users can seamlessly make and receive calls, share content, and engage in video meetings, while also having the ability to send chat messages through Zoom's desktop or mobile applications. Additionally, phone calls can be effortlessly upgraded to Zoom Meetings, eliminating the need for participants to disconnect or dial into a different conference bridge. Native applications for Windows, MacOS, and Android are designed for ease of use and optimize both voice and video quality. As the range of countries offering local phone numbers continues to expand, customers looking for simplified global telephony management can easily port their numbers to Zoom to streamline their communications. This comprehensive integration allows businesses to enhance collaboration and connectivity across various regions.

What is WaveStreet?

WaveStreet’s Hosted PBX System is a cloud-based telephony solution that provides a complete business phone system accessible via the internet, allowing management through an online portal without the necessity for on-site hardware. Customers can keep their existing phone numbers while taking advantage of advanced functionalities like auto-attendant, voicemail with voicemail-to-email options, call queuing, improved caller ID, and detailed usage analytics. The service also includes native SIP Trunking to help reduce call costs for VoIP-capable locations and ensures seamless integration with traditional PBX systems through Analog/PRI compatibility. Administrators have access to real-time provisioning tools that allow for the easy addition or removal of extensions, adjustments to call routing, and immediate system performance monitoring. Furthermore, the platform features built-in CRM integrations that are preconfigured for widely-used services such as Salesforce and Zendesk, which enhance workflow efficiency and boost overall productivity. With its user-friendly interface and extensive feature offerings, WaveStreet’s Hosted PBX System stands out as a contemporary solution for businesses aiming to optimize their communication systems and enhance their overall operational efficiency. This flexibility and functionality make it an attractive choice for organizations of all sizes looking to improve their telecommunication capabilities.

Media

Media

Integrations Supported

Salesforce
Chorus by ZoomInfo
Five9
Genesys Cloud CX
Gong
Google Workspace
Jiminny
LiveHelpNow
Microsoft Teams
Pickle
Pipedream
PowerSuite
Slack
Talkdesk
Theta Lake
Tray.ai
Zendesk
Zoom
Zoom Revenue Accelerator
Zoom Workplace

Integrations Supported

Salesforce
Chorus by ZoomInfo
Five9
Genesys Cloud CX
Gong
Google Workspace
Jiminny
LiveHelpNow
Microsoft Teams
Pickle
Pipedream
PowerSuite
Slack
Talkdesk
Theta Lake
Tray.ai
Zendesk
Zoom
Zoom Revenue Accelerator
Zoom Workplace

API Availability

Has API

API Availability

Has API

Pricing Information

$14.99 per user per month
Free Trial Offered?
Free Version

Pricing Information

$14.99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zoom Communications

Date Founded

2011

Company Location

United States

Company Website

zoom.us

Company Facts

Organization Name

WaveStreet

Date Founded

2000

Company Location

United States

Company Website

wavestreet.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

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