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What is Zoovu?

Engage, educate, and empower your customers by turning their inquiries into meaningful, contextual discussions that produce effective results. Zoovu is an innovative omni-channel digital commerce search platform driven by AI, aimed at strengthening the relationship between businesses and their clientele across multiple platforms. This solution promotes authentic interactions that result in concrete, actionable outcomes, guaranteeing outstanding customer experiences through seamless integration. Effortlessly weave conversational commerce into every phase of the customer journey, including online stores, partner channels, in-store kiosks, chatbots, and even voice and visual interfaces. By posing the right questions that cater to the individual needs and preferences of customers, Zoovu enables the smooth development and personalization of engaging conversations within the platform. Furthermore, it automatically converts product characteristics into specific customer interests while highlighting the significance of each item, thus enhancing the overall shopping experience and boosting sales. This comprehensive method not only meets customer expectations but also anticipates them, cultivating loyalty and satisfaction while ensuring that businesses remain competitive in the ever-evolving market landscape. In doing so, Zoovu positions itself as a vital tool for brands looking to thrive in the digital commerce space.

What is Sellence?

Sellence functions as an AI-powered SMS sales representative tailored for ecommerce and B2C brands, successfully finalizing sales through personalized one-on-one dialogues while also handling abandoned carts, managing browse abandonment, initiating welcome sequences, re-engaging dormant customers, and automatically refreshing leads. Unlike traditional chatbots that simply answer questions, Sellence's agents utilize machine learning and conversational AI to respond to customer intentions, achieving conversion rates that are five times greater, improving agent efficiency by 1.5 times, and delivering an impressive 5.5% increase in client engagement without any upfront expenses. The platform seamlessly integrates with leading ecommerce platforms like Shopify, WooCommerce, BigCommerce, and Magento, in addition to custom storefronts via user-friendly API connectors, allowing brands to effectively scale their personalized SMS outreach while steering clear of generic mass messaging. Its cutting-edge conversation flows and real-time personalization create interactions that closely resemble human conversation, ultimately fostering trust with customers. By adopting Sellence, brands can significantly elevate their customer experience and stimulate sales growth in a highly competitive landscape. Moreover, this innovative solution empowers businesses to optimize their marketing strategies and improve customer retention, ensuring long-term success in their respective markets.

Media

Media

Integrations Supported

Magento
Shopify
WooCommerce
Adobe Marketo Engage
HubSpot Sales Hub
Microsoft Dynamics 365
PrestaShop
SAP Commerce Cloud
SAP Store
Salesforce
Zoho CRM

Integrations Supported

Magento
Shopify
WooCommerce
BigCommerce

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$250 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Zoovu

Date Founded

2006

Company Location

United States

Company Website

zoovu.com

Company Facts

Organization Name

Sellence

Company Location

United States

Company Website

www.sellence.com

Categories and Features

AI Sales Assistants

Not specified

AI Sales Tools

Not specified

Categories and Features

AI Sales Assistants

Not specified

AI Sales Tools

Not specified

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