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Ratings and Reviews 0 Ratings
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What is Zuken GENESYS?
GENESYS, developed by Zuken, represents a cutting-edge platform for model-based systems engineering, streamlining the management and exchange of product information so that teams can focus on fostering innovation. This platform integrates the complete engineering process, starting from the concept phase and extending through verification and validation within a cohesive environment that captures critical product information at multiple tiers, including overarching use cases, system context, definitions of systems and subsystems, as well as complex design relationships. By guaranteeing that each system design remains coherent, consistent, and comprehensive, GENESYS equips users with sophisticated authoring tools, which include automatic generation of diagrams and rule-based formatting features. Furthermore, it supports the validation of logical consistency and behavior through executable models, ensuring compatibility with existing authoring software. Utilizing the Comprehensive Systems Definition Language (CSDL) aligned with the Systems Modeling Language (SysML) standard, GENESYS achieves a remarkable level of semantic accuracy, thereby improving the quality of engineering outputs. This powerful tool not only enhances the design workflow but also promotes collaboration among diverse teams, ultimately resulting in more innovative and efficient product development. As a result, organizations can expect a significant improvement in their engineering processes, driving them toward greater success in competitive markets.
What is InProd?
InProd transforms the landscape of software delivery for Genesys Cloud and Genesys Engage contact centers by implementing Continuous Integration/Continuous Deployment (CI/CD), Infrastructure-as-Code, and automated change management. The platform offers seamless integration with Git, enabling effective version management of Genesys configurations while facilitating the transition of changes across different environments and adeptly managing environment-specific differences. Its robust auditing engine diligently monitors every modification in configuration, yielding detailed object comparisons that enable teams to quickly pinpoint the origins of issues and revert changes effectively, whether addressing a single parameter or the entire setup of an environment. Moreover, the automation of changes empowers engineering teams to craft custom workflows capable of activating external testing tools, enforcing governance standards, improving agent onboarding, or preventing unauthorized modifications. Serving as a pivotal DevOps backbone for dedicated Genesys operations teams, InProd ensures they uphold high levels of control and efficiency in their software deployment processes. The advanced functionalities of InProd not only enhance collaboration but also significantly improve the agility of teams, allowing them to respond faster to operational needs and challenges. Ultimately, this innovative platform fosters a more streamlined and effective approach to software delivery in complex contact center environments.
Media
No images available
Integrations Supported
Genesys Cloud CX
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$2/month/user
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Zuken
Date Founded
1976
Company Location
Japan
Company Website
www.zuken.com/us/product/mbse-with-genesys/
Company Facts
Organization Name
InProd Solutions Pty Ltd
Company Location
Australia
Company Website
www.inprod.io
Categories and Features
Categories and Features
Software Configuration Management (SCM)
Automated Cleanup
Branch Merging
Code Review
Concurrency Management
Defect Tracking
Flexible Branching
Rapid Hotfix
Rapid Rebuilds
Regulatory Compliance
Version Control / Management
Workflow / Process Automation