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What is Zycus Genesys?
The transformation of strategic procurement in mid-market companies begins with a vital initial phase. As these organizations rise as significant contributors to economic development, they need cutting-edge technology that meets their unique procurement demands. Zycus Genesys offers an all-encompassing solution for initiating Procurement Automation and Transformation, specifically tailored to fit the operational requirements of these businesses. By leveraging Zycus Genesys, companies can rapidly improve their operational procurement practices while allowing themselves to focus more resources on strategic projects. The features provided by Zycus Genesys enable firms to reach outstanding procurement benchmarks in just a few weeks! If you would like to learn more about the program's details and eligibility requirements, please contact us, and one of our team members will be in touch shortly. With more than two decades of experience, Zycus has established itself as a trusted partner in Cognitive Procurement software for large global businesses, delivering success through innovative solutions. This kind of transformation can profoundly enhance a company’s operational efficiency and its potential for growth in a fiercely competitive marketplace. Ultimately, the right procurement technology can serve as a catalyst for long-term success and sustainability.
What is InProd?
InProd transforms the landscape of software delivery for Genesys Cloud and Genesys Engage contact centers by implementing Continuous Integration/Continuous Deployment (CI/CD), Infrastructure-as-Code, and automated change management. The platform offers seamless integration with Git, enabling effective version management of Genesys configurations while facilitating the transition of changes across different environments and adeptly managing environment-specific differences. Its robust auditing engine diligently monitors every modification in configuration, yielding detailed object comparisons that enable teams to quickly pinpoint the origins of issues and revert changes effectively, whether addressing a single parameter or the entire setup of an environment. Moreover, the automation of changes empowers engineering teams to craft custom workflows capable of activating external testing tools, enforcing governance standards, improving agent onboarding, or preventing unauthorized modifications. Serving as a pivotal DevOps backbone for dedicated Genesys operations teams, InProd ensures they uphold high levels of control and efficiency in their software deployment processes. The advanced functionalities of InProd not only enhance collaboration but also significantly improve the agility of teams, allowing them to respond faster to operational needs and challenges. Ultimately, this innovative platform fosters a more streamlined and effective approach to software delivery in complex contact center environments.
Media
No images available
Integrations Supported
Genesys Cloud CX
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$2/month/user
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Zycus
Date Founded
1998
Company Location
United States
Company Website
www.zycus.com/solutions/genesys.html
Company Facts
Organization Name
InProd Solutions Pty Ltd
Company Location
Australia
Company Website
www.inprod.io
Categories and Features
Procurement
Asset Management
Auction Management
Bid Management
Budget Management
Catalog Management
Contract Management
Inventory Management
Invoice Processing
PunchOut
Purchase Order Management
Receiving
Requisitions & Approvals
Sourcing Management
Spend Management
Supplier Management
Categories and Features
Software Configuration Management (SCM)
Automated Cleanup
Branch Merging
Code Review
Concurrency Management
Defect Tracking
Flexible Branching
Rapid Hotfix
Rapid Rebuilds
Regulatory Compliance
Version Control / Management
Workflow / Process Automation