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What is abfGo?
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What is Hatch Tickets?
Hatch Tickets is a specialized booking platform located in the UK, catering to leisure venues that offer timed activities like trampoline parks, escape rooms, soft play areas, ice skating rinks, and seasonal attractions. The platform adeptly handles reservations, particularly in cases where availability is limited, ensuring that customers can book their preferred time slots with ease.
Each venue involved receives a tailored booking page hosted on a unique subdomain, which boosts their brand presence effectively. Payments are directed straight into the venue's Stripe account, allowing the venue to maintain its designation as the merchant of record without Hatch ever managing any of the funds.
Key features include the capability to oversee recurring sessions and special events, uphold real-time availability according to capacity limits, and provide a variety of ticket options, such as add-ons, discount codes, and off-peak pricing options. Customers benefit from the convenience of entering the venue using QR tickets scanned with a phone or tablet, and a built-in till supports walk-in guests through a card reader, ensuring smooth transactions whether online or in person.
The system also captures a mailing list automatically after a purchase, encourages customers to leave reviews, and follows up with those who abandon their carts. Additionally, businesses with multiple locations can oversee all their venues through a single login while each venue retains its distinct branding and Stripe account.
Hatch operates on a simple fee structure, charging a flat 3% at the time of sale without imposing any monthly fees. This forward-thinking model not only simplifies the booking process but also significantly improves the overall experience for both venues and their customers, fostering better engagement and satisfaction. With its comprehensive features, Hatch Tickets is poised to become an essential tool for leisure venues seeking to optimize their operations and custo
Integrations Supported
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
No monthly fee, 3% per booking
Supported Platforms
SaaS
On-Prem
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Not specified
Training Options
Documentation Hub
Online Training
On-Site Training
Company Facts
Organization Name
Serim Software Solutions
Date Founded
2012
Company Location
Turkey
Company Website
www.serim.com.tr/ticket-system.html
Company Facts
Organization Name
Hatch Tickets LTD
Date Founded
2026
Company Location
United Kingdom
Company Website
hatchtickets.co.uk
Categories and Features
Reservations
Activities Booking
CRM
Customer Support
Group Reservations
Promotions Management
Rate Management
Room Booking Management
Ticketing
Barcode / Ticket Scanning
Box Office Management
Concessions Management
Customer Database
Event Management
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets
Categories and Features
Ticketing
Barcode / Ticket Scanning
Event Management
General Admission
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS