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What is allswers?

Allswers converts subjective opinions into practical business insights, acting as an experience management platform that improves decision-making with real-world data. It excels at producing impactful surveys, which not only strengthen customer and employee loyalty but also evaluate the efficiency of various processes. Our expertise lies in designing surveys that uncover unique insights regarding the experiences of your essential stakeholders. We concentrate on measuring the worth of your company's operations while automating the tracking of customer interactions to better understand their behaviors. Furthermore, we assist you in evaluating the characteristics, advantages, and values that consumers associate with your brand. Engaging employees is also a crucial aspect, as it can significantly boost productivity. We monitor quality indicators to ensure adherence to set standards and practices. Effective experience management is vital for identifying growth opportunities, and we simplify operations by developing automated workflows and integrations that yield meaningful insights. Overall, Allswers equips organizations to utilize feedback effectively, fostering an environment of continuous improvement while also adapting to the evolving needs of the market.

What is HeartCount?

HeartCount's survey methodology was developed by a team of organizational psychologists and data scientists. The platform's scientifically validated ~180 questions ensure that what gets measured actually correlates with business performance - not just employee sentiment in the abstract. The basic set of questions can always be complemented with custom questions for targeted feedback. Key features: Automated Pulse Checks - Weekly check-ins sent automatically, with ideal timing built in to maximize response rates and minimize survey fatigue. AI-Powered Churn Risk Prediction - HeartCount's proprietary Churn Risk Prediction feature flags employees showing early signs of disengagement, dissatisfaction, or emotional exhaustion, giving HR teams time to intervene proactively. Real-Time Analytics Dashboard - Visual, intuitive dashboards surface well-being scores, engagement indices, autonomy scores, and motivation trends across teams, departments, and the organization as a whole. Kudos & Peer Recognition - A built-in Praise Wall lets employees recognize each other publicly, helping managers spot top contributors and nurture a culture of appreciation. Direct Messaging & Communication Threads - Employees can share concerns directly with HR or management through secure, private messages. Managers can track open issues, respond, and mark them resolved - creating a transparent, accountable feedback loop. Custom Surveys & Questions - Beyond the automated cadence, teams can add custom questions to collect targeted feedback Semi-Annual & Custom Reporting - In-depth reports for strategic reviews, with the ability to compare trends over time and benchmark across internal teams. Integrations - Connects with Slack, SMS, Microsoft Entra, Paycor, and other major platforms (on request), so survey distribution and data sync happen automatically.