Capsule Reviews & Ratings

Capsule

4.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 1 Rating

Total 4 out of 5 stars
ease 4 out of 5 stars
features 3 out of 5 stars
design 3 out of 5 stars
support 3 out of 5 stars

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What is amoCRM?

amoCRM is a cloud-based customer relationship management solution designed to support sales teams in acquiring leads, cultivating customer interactions, and boosting overall sales efficiency. By automating the integration of customer inquiries from multiple channels—including emails, phone calls, website forms, social media, chats, and messaging apps—into the sales pipeline, the platform ensures that no potential customer slips through the cracks. Its intuitive interface reduces the need for extensive training, enabling users to streamline their daily tasks with fewer clicks and actions. Moreover, the email integration feature effectively connects all incoming and outgoing communications to the respective customer profiles, allowing for a centralized view of interaction history and agreements. Telephony integrations further enhance the experience, enabling sales teams to make and receive calls directly within the CRM while keeping detailed records of call history and recordings. Additionally, the built-in messaging system promotes internal teamwork by providing notifications through both the web and mobile applications. With mobile CRM capabilities, teams can manage contacts, update deals, and remain productive from any location where customers are present, thus enhancing operational flexibility. Ultimately, amoCRM provides sales teams with essential tools to refine their processes and engage customers more effectively, ensuring a comprehensive approach to relationship management. This comprehensive functionality positions amoCRM as a valuable asset for any sales-driven organization.

What is Capsule?

Experience a user-friendly online CRM designed to enhance customer relationships, boost sales, and optimize your time management. Consolidate all customer data in a single location for easy access. Monitor interactions, review historical data, and deliver individualized experiences to your clients. Customize your sales pipeline to align with your specific sales approach, allowing you to identify deals that require your focus or are nearing closure. With our comprehensive reports, you can pinpoint which activities most significantly influence your sales performance, enabling you to make informed business choices. Shape Capsule allows you to streamline team organization, ensuring each member views only the information relevant to their role. Track their progress and concentrate their efforts effectively. Additionally, Capsule integrates smoothly with well-known applications like G Suite and Mailchimp for enhanced functionality. Capsule Mobile enhances your experience with caller ID and prompts you to log notes in your CRM after each call. All features of Capsule are accessible on both Android and iPhone devices, ensuring you have the tools you need at your fingertips. This level of accessibility and integration makes managing customer relationships more efficient than ever before.

Media

Media

Integrations Supported

Targenix

Integrations Supported

ActiveDEMAND
Akita
Asana
CallPal
Enalyzer
Exopen
Freshdesk
Haystack
Infinite Connect
Inigo
JustCall
Mailigen
OfficeRnD Hybrid
Quotient
TidyEnterprise
Wufoo
Zapier
Zendesk
Zoho Flow

API Availability

Has API

API Availability

Pricing Information

$7.11 per month
Free Version
Free Trial Offered?

Pricing Information

$18 per user per month
Professional Plan: $18 per user per month
Teams Plan: $36 per user per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

QSOFT

Date Founded

2009

Company Location

Russia

Company Website

www.amocrm.ru/

Company Facts

Organization Name

Zestia

Date Founded

2009

Company Location

United Kingdom

Company Website

www.capsulecrm.com

Categories and Features

CRM

Not specified

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Interaction Tracking
Lead Management
Sales Pipeline Management

Conversion Tracking

Not specified

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Sales Forecasting

Dashboard
Graphical Data Presentation
Performance Metrics
Sales Trend Analysis

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