Freshsales Reviews & Ratings

Freshsales

4.3 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 14 Ratings

Total 4.5 out of 5 stars
ease 4.5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

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What is amoCRM?

amoCRM is a cloud-based customer relationship management solution designed to support sales teams in acquiring leads, cultivating customer interactions, and boosting overall sales efficiency. By automating the integration of customer inquiries from multiple channels—including emails, phone calls, website forms, social media, chats, and messaging apps—into the sales pipeline, the platform ensures that no potential customer slips through the cracks. Its intuitive interface reduces the need for extensive training, enabling users to streamline their daily tasks with fewer clicks and actions. Moreover, the email integration feature effectively connects all incoming and outgoing communications to the respective customer profiles, allowing for a centralized view of interaction history and agreements. Telephony integrations further enhance the experience, enabling sales teams to make and receive calls directly within the CRM while keeping detailed records of call history and recordings. Additionally, the built-in messaging system promotes internal teamwork by providing notifications through both the web and mobile applications. With mobile CRM capabilities, teams can manage contacts, update deals, and remain productive from any location where customers are present, thus enhancing operational flexibility. Ultimately, amoCRM provides sales teams with essential tools to refine their processes and engage customers more effectively, ensuring a comprehensive approach to relationship management. This comprehensive functionality positions amoCRM as a valuable asset for any sales-driven organization.

What is Freshsales?

Stop juggling various tools and start using Freshworks CRM, which has evolved from Freshsales and Freshmarketer to incorporate AI technology. This platform provides a comprehensive view of your prospects and clients, integrating marketing automation, salesforce automation, chat, and telephony into one efficient solution. With the assistance of Freddy AI, Freshworks CRM enables you to identify top leads, enhance customer interactions, finalize deals, and effectively nurture your existing clientele through an intelligent and all-encompassing system. By utilizing Freshworks CRM, your sales team gains enhanced access and oversight of a superior CRM experience. This robust platform serves as a powerful CRM and lead management solution, designed to help dynamic sales teams seize more opportunities while eliminating guesswork from the sales process. It offers a variety of features, including integrated phone and email capabilities, task management, appointment scheduling, note-taking, user behavior tracking, and comprehensive reporting tools. Through this system, you can engage in contextual conversations that significantly boost your chances of capturing more business. By attracting visitors and converting them into qualified leads, you can drive your sales success to new heights.

Media

Media

Integrations Supported

ActiveDEMAND
Aislelabs
AnswerConnect
AnswerForce
COZYROC SSIS+ Suite
DataChannel
Documati
Easyflow
Freshdesk
Gigasheet
Konnectify
Lanai
MeetMinutes
Minoa
Raklet
RoloCRM
Saay
Sprouts.ai
Stackreaction
Wrike

API Availability

Has API

API Availability

Pricing Information

$7.11 per month
Free Version
Free Trial Offered?

Pricing Information

$9 per user per month
Growth - $9 per user per month
Pro - $39 per user per month
Enterprise - $59 per user per month

All prices are billed annually
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

QSOFT

Date Founded

2009

Company Location

Russia

Company Website

www.amocrm.ru/

Company Facts

Organization Name

Freshworks

Date Founded

2011

Company Location

United States

Company Website

www.freshworks.com/crm/

Categories and Features

CRM

Not specified

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management
Territory Management

Email Tracking

Audience Segmentation
Campaign Management
Event-Based Notifications
Team Management

Financial CRM

Lead Management
Relationship Tracking
Territory Management

Inside Sales

Call List Management
Call Recording
Campaign Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Insurance CRM

Not specified

Lead Management

Activity Tracking
Lead Capture
Lead Distribution
Lead Scoring
Lead Segmentation
Pipeline Management
Source Tracking

Sales Acceleration

Not specified

Sales Analytics

Not specified

Sales Engagement

CRM Integration
Email Sequences
Email Tracking / Automation
Reporting / Analytics
Sales Automation
Task Management
Workflow Management

Sales Force Automation

Call Management
Contact Management
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Referral Tracking
Territory Management

Sales Prospecting

Not specified

Sales Tracking

Not specified

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