Kommo Reviews & Ratings

Kommo

5.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 2 Ratings

Total 5 out of 5 stars
ease 4.5 out of 5 stars
features 4.5 out of 5 stars
design 5 out of 5 stars
support 4.5 out of 5 stars

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What is amoCRM?

amoCRM is a cloud-based customer relationship management solution designed to support sales teams in acquiring leads, cultivating customer interactions, and boosting overall sales efficiency. By automating the integration of customer inquiries from multiple channels—including emails, phone calls, website forms, social media, chats, and messaging apps—into the sales pipeline, the platform ensures that no potential customer slips through the cracks. Its intuitive interface reduces the need for extensive training, enabling users to streamline their daily tasks with fewer clicks and actions. Moreover, the email integration feature effectively connects all incoming and outgoing communications to the respective customer profiles, allowing for a centralized view of interaction history and agreements. Telephony integrations further enhance the experience, enabling sales teams to make and receive calls directly within the CRM while keeping detailed records of call history and recordings. Additionally, the built-in messaging system promotes internal teamwork by providing notifications through both the web and mobile applications. With mobile CRM capabilities, teams can manage contacts, update deals, and remain productive from any location where customers are present, thus enhancing operational flexibility. Ultimately, amoCRM provides sales teams with essential tools to refine their processes and engage customers more effectively, ensuring a comprehensive approach to relationship management. This comprehensive functionality positions amoCRM as a valuable asset for any sales-driven organization.

What is Kommo?

Kommo, previously known as amoCRM, stands out as the world's pioneering messaging-centric customer relationship management system. With its multi-channel communication feature, users can engage with customers through various platforms such as messaging apps, emails, and phone calls, all consolidated within a single application. This integration facilitates personalized and direct interactions with clients, enhancing the customer experience. Additionally, managers appreciate the robust analytics, comprehensive reporting, and efficient automation capabilities that the platform offers. As a result, it serves as an excellent sales solution tailored specifically for entrepreneurs and small businesses seeking to streamline their communication processes. By leveraging these tools, users can maximize their outreach and improve overall customer satisfaction.

Media

Media

Integrations Supported

Targenix

Integrations Supported

Targenix
Business Card Reader
Calltouch
Cloud4Wi
Facebook
Facebook Messenger
FormKeep
Formstack
Formstack Documents
HubSpot Customer Platform
Landingi
Microsoft Outlook
Sensr Portal
Skype
TENIOS
Vbout
Workato
Xero
Zendesk

API Availability

Has API

API Availability

Pricing Information

$7.11 per month
Free Version
Free Trial Offered?

Pricing Information

$15/month/user
Test drive Kommo for 14 days free
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

QSOFT

Date Founded

2009

Company Location

Russia

Company Website

www.amocrm.ru/

Company Facts

Organization Name

QSOFT

Date Founded

2011

Company Location

United States

Company Website

www.kommo.com

Categories and Features

CRM

Not specified

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management
Territory Management

Lead Scoring

Not specified

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