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What is amoCRM?

amoCRM is a cloud-based customer relationship management solution designed to support sales teams in acquiring leads, cultivating customer interactions, and boosting overall sales efficiency. By automating the integration of customer inquiries from multiple channels—including emails, phone calls, website forms, social media, chats, and messaging apps—into the sales pipeline, the platform ensures that no potential customer slips through the cracks. Its intuitive interface reduces the need for extensive training, enabling users to streamline their daily tasks with fewer clicks and actions. Moreover, the email integration feature effectively connects all incoming and outgoing communications to the respective customer profiles, allowing for a centralized view of interaction history and agreements. Telephony integrations further enhance the experience, enabling sales teams to make and receive calls directly within the CRM while keeping detailed records of call history and recordings. Additionally, the built-in messaging system promotes internal teamwork by providing notifications through both the web and mobile applications. With mobile CRM capabilities, teams can manage contacts, update deals, and remain productive from any location where customers are present, thus enhancing operational flexibility. Ultimately, amoCRM provides sales teams with essential tools to refine their processes and engage customers more effectively, ensuring a comprehensive approach to relationship management. This comprehensive functionality positions amoCRM as a valuable asset for any sales-driven organization.

What is Saysimple?

Introducing Your Comprehensive Customer Communication Platform This unified system enables customers to reach out through any preferred channel, leading to improved teamwork, streamlined processes, and increased customer satisfaction. By centralizing all incoming communications, you can enhance collaboration significantly and become more accessible while fostering flexible workflows using platforms like WhatsApp Business, Messenger, Livechat, and Apple Business Chat. The platform features a multichannel inbox and offers valuable analytics and insights. Key Channels and Features: WhatsApp Business API, social messaging, outbound messaging, live chat, chat widget, a dedicated teams module, intelligent routing, call deflection, and efficient tag and label management, along with robust user and contact management systems. With these tools, your communication will not only be more organized but also more effective, ensuring that customer interactions are handled with care and precision.

Media

Media

Integrations Supported

Apple Business Chat
Bird
CDK Global
Facebook Messenger
Google Business Messages
Google Maps
Insocial
Instagram
LINE
Meliora
Salesforce
Telegram
Twilio
Viber
WeChat
WhatsApp
X (Twitter)

Integrations Supported

Apple Business Chat
Bird
CDK Global
Facebook Messenger
Google Business Messages
Google Maps
Insocial
Instagram
LINE
Meliora
Salesforce
Telegram
Twilio
Viber
WeChat
WhatsApp
X (Twitter)

API Availability

Has API

API Availability

Has API

Pricing Information

$7.11 per month
Free Version
Free Trial Offered?

Pricing Information

€15 per user per month
Flexible prices for every type of business. You can select the right plan for your team.

*Billed annually
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

QSOFT

Date Founded

2009

Company Location

Russia

Company Website

www.amocrm.ru/

Company Facts

Organization Name

Saysimple

Date Founded

2014

Company Location

Netherlands

Company Website

saysimple.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Messaging

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

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