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What is aroma?

The way consumers shop has changed remarkably, prompting them to expect a fluid and cohesive experience no matter which shopping method they select. As demands from customers continue to escalate, businesses are feeling the pressure of economic challenges, forcing them to strike a careful balance between delivering exceptional service and maintaining profitability. To navigate this complex landscape, organizations must effectively oversee and enhance all facets of their omnichannel operations from a financial perspective. Achieving a cohesive shopping experience across multiple platforms requires the seamless integration of various operational systems. This integration can be quite daunting, as it necessitates the alignment of traditional brick-and-mortar processes with contemporary e-commerce frameworks, along with a range of new procedures and technologies. In the end, the effectiveness of an omnichannel strategy relies on the capacity to innovate while still honoring established practices, ensuring that both customer satisfaction and business viability are prioritized. Embracing this challenge can lead to long-term success in a competitive market.

What is Flooid?

Flooid's all-encompassing commerce platform empowers retailers to connect with customers effortlessly and dependably, catering to diverse shopping habits and locations. The platform's built-in flexibility and scalability enable collaborations with leading technology partners, resulting in a cohesive commerce solution that allows businesses to quickly respond to changes, foster innovation, and optimize growth opportunities for both the present and the future. It acts as a central hub for overseeing a variety of data components, including promotions, coupons, pricing, taxes, receipts, and payments. With a solid transaction framework and a unified data repository, Flooid guarantees consistency and accuracy across all customer interaction points, such as POS systems, mobile devices, self-scan options, and self-checkout kiosks, in addition to any other customer or associate interfaces conceivable. By leveraging stateless services, Flooid provides genuinely flexible composable commerce, offering businesses the liberty to select different front-end applications while the core services from Flooid serve as the underlying 'engine.' This cutting-edge methodology not only enriches the shopping experience but also strategically positions retailers for long-term prosperity in an ever-changing market environment. As a result, Flooid supports businesses in navigating the complexities of modern retail and empowers them to thrive amidst competition.

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Integrations Supported

ACCEO Tender Retail
ACI Enterprise Payments Platform
ActiveScale
Adyen
Aurus
Deliverect
Eagle Eye
Elo
Givex
Google Cloud Platform
IBM Cloud
IdoSell
Ingenico AXIUM
Klarna
Microsoft 365
PMC
PayPal
Planet Payments
SUSE CaaS Platform

Integrations Supported

ACCEO Tender Retail
ACI Enterprise Payments Platform
ActiveScale
Adyen
Aurus
Deliverect
Eagle Eye
Elo
Givex
Google Cloud Platform
IBM Cloud
IdoSell
Ingenico AXIUM
Klarna
Microsoft 365
PMC
PayPal
Planet Payments
SUSE CaaS Platform

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Bertelsmann

Date Founded

1978

Company Location

Germany

Company Website

www.arvato-systems.de/portfolio/loesungen/digital-commerce/aroma-unified-commerce

Company Facts

Organization Name

Flooid

Company Location

United Kingdom

Company Website

www.flooid.com/us/platform/

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

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