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What is askVela?

askVela operates as an AI-enhanced customer support and live chat solution specifically designed for e-commerce websites. It features a chat widget, a collaborative inbox for teams, and a robust knowledge base. This smart assistant utilizes help documentation, product information, and order data to effectively resolve customer questions and recommend appropriate items. Moreover, support teams can monitor conversations and intervene whenever human support is necessary. Shopify merchants can seamlessly connect through the askVela app, while WordPress and WooCommerce users can take advantage of a specialized plugin; other websites can also integrate the chat widget using a straightforward script. Key functionalities include multilingual support, product recommendations, order tracking through compatible connections, and efficient knowledge management tools. The platform provides a free tier along with various subscription plans to cater to a range of business requirements. Additionally, askVela is committed to continuous improvement, enhancing both user experience and customer interaction efficiency. As a result, businesses can expect a more streamlined process that ultimately boosts customer satisfaction and engagement.

What is AiRep24?

AiRep24 is an all-encompassing AI-powered sales and customer support solution specifically designed for websites and Shopify platforms. It thoroughly examines authorized web pages and product information, systematically organizing this data into a structured knowledge base, while delivering responses in multiple languages to address visitor questions through both text and voice options. The assistant is adept at assisting users in discovering products, providing comparative insights, emphasizing relevant links and calls to action, preserving allowed visitor context, and effortlessly transitioning complex conversations to human representatives via Telegram. Companies can effectively manage their websites, knowledge bases, user interactions, visitor engagement, assistant capabilities, visual aesthetics, integrations, and billing through a single, centralized web console. Moreover, it features an easy-to-use embeddable widget that allows for seamless integration into any website, while its Shopify application elevates functionality with smart catalog-aware product recommendations and streamlined commerce workflows. By adopting this comprehensive strategy, businesses can significantly boost customer engagement and optimize their overall sales performance, ultimately leading to a more efficient and satisfying shopping experience for their users.

Media

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Media

No images available

Integrations Supported

Shopify
WooCommerce

Integrations Supported

Shopify

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version

Pricing Information

$19/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

askVela

Company Website

askvela.pro

Company Facts

Organization Name

AiRep24

Date Founded

2026

Company Location

Poland

Company Website

airep24.com

Categories and Features

Categories and Features

AI Customer Service

Not specified

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