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What is askVela?

askVela operates as an AI-enhanced customer support and live chat solution specifically designed for e-commerce websites. It features a chat widget, a collaborative inbox for teams, and a robust knowledge base. This smart assistant utilizes help documentation, product information, and order data to effectively resolve customer questions and recommend appropriate items. Moreover, support teams can monitor conversations and intervene whenever human support is necessary. Shopify merchants can seamlessly connect through the askVela app, while WordPress and WooCommerce users can take advantage of a specialized plugin; other websites can also integrate the chat widget using a straightforward script. Key functionalities include multilingual support, product recommendations, order tracking through compatible connections, and efficient knowledge management tools. The platform provides a free tier along with various subscription plans to cater to a range of business requirements. Additionally, askVela is committed to continuous improvement, enhancing both user experience and customer interaction efficiency. As a result, businesses can expect a more streamlined process that ultimately boosts customer satisfaction and engagement.

What is Blutag?

Enable your customers to easily place and reorder items using just their voices. Increase your revenue by allowing them to ask about ongoing promotions and discounts. Improve customer engagement by providing personalized product searches and recommendations that align with your brand identity. Simplify the process for customers to find their nearest store locations. Keep them updated about local events occurring at nearby outlets. Promote more product discoveries through uncomplicated voice searches, which in turn can drive impulsive purchases by reducing obstacles. Customers enjoy the advantage of AI-driven personalized suggestions, helping them find products that suit their tastes and requirements. Voice applications can be created and launched in a timely manner, with the adaptability to modify templates and roll out new voice features as needed. We handle the backend and infrastructure on reliable commercial cloud servers, offering a unified solution for managing applications across various voice-enabled platforms. This strategy not only enhances the customer experience but also optimizes business operations significantly. Ultimately, by embracing voice technology, companies can foster deeper connections with their clients and cultivate long-term loyalty.

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Integrations Supported

Shopify
WooCommerce

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

askVela

Company Website

askvela.pro

Company Facts

Organization Name

Blutag

Date Founded

2015

Company Location

United States

Company Website

blu.ai/

Categories and Features

Categories and Features

AI Assistants

Not specified

Voice Bot

Not specified

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