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What is askVela?

askVela operates as an AI-enhanced customer support and live chat solution specifically designed for e-commerce websites. It features a chat widget, a collaborative inbox for teams, and a robust knowledge base. This smart assistant utilizes help documentation, product information, and order data to effectively resolve customer questions and recommend appropriate items. Moreover, support teams can monitor conversations and intervene whenever human support is necessary. Shopify merchants can seamlessly connect through the askVela app, while WordPress and WooCommerce users can take advantage of a specialized plugin; other websites can also integrate the chat widget using a straightforward script. Key functionalities include multilingual support, product recommendations, order tracking through compatible connections, and efficient knowledge management tools. The platform provides a free tier along with various subscription plans to cater to a range of business requirements. Additionally, askVela is committed to continuous improvement, enhancing both user experience and customer interaction efficiency. As a result, businesses can expect a more streamlined process that ultimately boosts customer satisfaction and engagement.

What is ChatNory?

ChatNory is a cloud-based AI chatbot and live chat solution tailored for businesses. It gathers data from website content, uploaded documents, pricing lists, and product catalogs to deliver responses through various platforms such as website chat, WhatsApp, Messenger, Instagram, and Telegram. By utilizing its WordPress plugin, users can seamlessly integrate a chat widget that syncs with their published content and WooCommerce details, including prices, stock statuses, SKUs, and categories, all linked to their ChatNory account. This versatile chatbot is capable of conversing in 11 languages, directing chats to human representatives when needed, handling order inquiries, scheduling appointments, and creating support tickets through its integrated systems. Teams can effectively monitor interactions, manage leads, and analyze performance metrics directly within the ChatNory platform, eliminating the need to depend on WordPress for AI functionalities. Website administrators have the flexibility to add the chat widget using a straightforward code snippet or shortcode, ensuring that their WordPress content updates in real-time. To access the WordPress plugin, users are required to create a ChatNory account, but they can enjoy a free plan that allows them to test the service. This adaptability empowers businesses of all sizes to improve customer engagement, streamline support processes, and enhance overall efficiency in their operations. As ChatNory continues to evolve, it promises to offer even more innovative features that will cater to the diverse needs of its users.

Media

No images available

Media

No images available

Integrations Supported

WooCommerce
Shopify

Integrations Supported

WooCommerce
WordPress

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version

Pricing Information

$10/month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

askVela

Company Website

askvela.pro

Company Facts

Organization Name

ChatNory

Date Founded

2026

Company Location

India

Company Website

chatnory.com

Categories and Features

Categories and Features

AI Chatbots

Not specified

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