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What is askVela?

askVela operates as an AI-enhanced customer support and live chat solution specifically designed for e-commerce websites. It features a chat widget, a collaborative inbox for teams, and a robust knowledge base. This smart assistant utilizes help documentation, product information, and order data to effectively resolve customer questions and recommend appropriate items. Moreover, support teams can monitor conversations and intervene whenever human support is necessary. Shopify merchants can seamlessly connect through the askVela app, while WordPress and WooCommerce users can take advantage of a specialized plugin; other websites can also integrate the chat widget using a straightforward script. Key functionalities include multilingual support, product recommendations, order tracking through compatible connections, and efficient knowledge management tools. The platform provides a free tier along with various subscription plans to cater to a range of business requirements. Additionally, askVela is committed to continuous improvement, enhancing both user experience and customer interaction efficiency. As a result, businesses can expect a more streamlined process that ultimately boosts customer satisfaction and engagement.

What is Pandabot?

Pandabot serves as an intelligent sales assistant designed to elevate your online business. By enhancing customer interaction and swiftly addressing support inquiries, it fosters higher conversion rates while creating memorable experiences that cultivate customer loyalty. Are you ready to transform the way customers experience your online shop? With Pandabot, our cutting-edge AI sales assistant, you can completely change your approach to customer engagement and conversion strategies like never seen before. • Offers round-the-clock support and immediate assistance • Integrates seamlessly with your product catalog to offer tailored suggestions You can also personalize the chat widget to match the aesthetic of your store, ensuring a cohesive brand experience for your customers.

Media

No images available

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Integrations Supported

Shopify
WooCommerce

Integrations Supported

Shopify

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version

Pricing Information

$19
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Not specified

Training Options

Online Training

Company Facts

Organization Name

askVela

Company Website

askvela.pro

Company Facts

Organization Name

Sidepanda

Date Founded

2020

Company Location

India

Company Website

apps.shopify.com/pandabot

Categories and Features

Categories and Features

AI eCommerce

Not specified

Chatbot

Not specified

eCommerce Tools

Not specified

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